Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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Internal Medicine Physician, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 02, 2025

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Cardiology - Electrophysiology

Company: Trinity Health

Location: Albany, New York

Posted Jun 02, 2025

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OBGYN Laborist Opportunity - Syracuse, NY

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

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hospital skilled nursing facility nursing home

Phlebotomist

Company: United Health Services

Location: Norwich, New York

Posted Jun 02, 2025

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OB/GYN Generalist Long Island, NY (Nassau/Suffolk Counties)

Company: Northwell Health Physician Partners

Location: Long Island, NY

Posted Jun 02, 2025

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hospital part time full time

Ob/Gyn (Generalist) – NewYork-Presbyterian/Queens

Company: NewYork-Presbyterian

Location: Fresh Meadows, Queens New York

Posted Jun 02, 2025

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Registered Nurse - PRN

Company: The CORE Institute

Location: Sun City, AZ

Posted Jun 02, 2025

Responds to /refers incoming patient treatment-related phone calls. Ensures pre-op phone calls are made to patients and that these patients fully meet protocol…

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RN

Company: Sunrise Senior Living

Location: Westwood, New Jersey

Posted Jun 02, 2025

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SENIOR GRAPHIC DESIGNER

Company: Bon Appetit

Location: Redwood City, CA

Posted Jun 02, 2025

Brainstorm, develop, and execute creative ideas for the design of sales materials including sales proposals and presentations.

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Marketing Associate | Marketing and Communications

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 02, 2025

In this position, you’ll enhance our business market presence by driving the development of high-quality activations across a range of channels including social…

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Teleradiologist-Emergency

Company: WellSpan Health

Location: York, Pennsylvania

Posted Jun 02, 2025

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Primary Care Opportunities in Syracuse, New York

Company: Trinity Health

Location: Syracuse, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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