Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

401(k) continuing education credits dental insurance

Englewood, NJ (close to Manhattan): 2 Ob/Gyns for SSG with 6 Ob/Gyns, 3 NPs, 2 PAs. Level 3 NICU. Robotics. Starting: $250k-300k. Exc earning ptnl.

Company: Anapol Enterprises, LLC

Location: Englewood, New Jersey

Posted Jun 01, 2025

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Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

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health system full time be or bc

RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

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Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

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hospital part time 403(b)

Staff Nurse - Part-time, .6 Nights

Company: United Health Services

Location: Norwich, New York

Posted Jun 01, 2025

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Integrated Marketing Communications Lead - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Jun 01, 2025

Stay up to date with industry developments, wellness trends, social media trends, tools and applications. You will be responsible for developing and executing…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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per diem

Non Invasive Vascular Lab Technologist

Company: United Health Services

Location: Johnson City, New York

Posted Jun 01, 2025

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Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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full time

Dental Hygiene: Somerset - New Jersey

Company: Proxi Dental Staffing

Location: Somerset, New Jersey

Posted Jun 01, 2025

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malpractice insurance sign-on bonus private practice

Gynecologist GYN Only Private Practice in New York

Company: Cohen Medical Practice

Location: New York, New York

Posted Jun 01, 2025

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hospital

General Dentistry: Albany - New York

Company: Proxi Dental Staffing

Location: Albany, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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