Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Elementary Lead Teacher (with background in English Language Learners)

Company: Elm Community Charter School

Location: Elmhurst, NY

Posted May 28, 2025

Adapt and implement curriculum and assessments to student needs; manage and adjust the curriculum unit overviews and pacing calendar according to student needs…

Facility Operations Team Member

Company: Life Time

Location: Brooklyn, NY

Posted May 28, 2025

Ensures the usage of locker room consumables, cleaning products, and chemicals follow the amount prearranged by the department budget.

Head Sushi Chef

Company: Bondi Sushi

Location: Manhattan, NY

Posted May 28, 2025

Must be able to engage with guests, work cleanly, and develop other sushi chefs. Lead with example by delivering excellent guest service.

Associate Production Designer - Project

Company: NBCUniversal

Location: Universal City, CA

Posted May 29, 2025

Trend Awareness: Stay updated with industry trends in graphic design, illustration techniques, and scenic applications, applying this knowledge to design…

Analyst

Company: Paul Hastings

Location: New York, NY

Posted May 29, 2025

Have minimum of 4 years IT or Information Security experience; or a bachelor’s degree in computer science, Cybersecurity or related field (required);

Clinical Pharmacist - evenings

Company: NYU Langone Health

Location: New York, NY

Posted May 29, 2025

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements.

Junior Sous Chef | Full-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 28, 2025

Ability to maintain any health department requirements and alcohol requirements by the state and/or county. Ability to develop results-oriented staff through…

Grants Manager and Writer | Development

Company: Rockefeller University

Location: New York, NY

Posted May 28, 2025

This may involve preparing proposals, budgets, and reports; assisting in the creation and design of informational content for printed publications and the Web;…

Brand Manager (F&B Strategy Lead)

Company: Dashan inc

Location: Flushing, NY

Posted May 28, 2025

*Market Positioning*: Lead competitor analysis and target customer profiling. *3+ years F&B brand management* with *2+ successful restaurant case studies* (…

Staff Pharmacist (Full-time)

Company: VNS PHARMACY

Location: Forest Hills, NY

Posted May 28, 2025

Valid pharmacist license in the state of NY. Doctor of Pharmacy (Pharm.D.) degree from an accredited institution.

HVAC Service Technician

Company: A&W CERTIFIED COOLING INC

Location: Brooklyn, NY

Posted May 28, 2025

Respond promptly to service calls and provide excellent customer service. Ability to read schematics and technical drawings accurately.

Elementary Lead Special Education Teacher (ICT) (K-5)

Company: Elm Community Charter School

Location: Elmhurst, NY

Posted May 28, 2025

Adapt and implement curriculum and assessments to student needs; manage and adjust the curriculum unit overviews and pacing calendar according to student needs…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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