Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

be or bc full time

Physician- Urologist Position

Company: AdventHealth Medical Group

Location: Orange City, Florida

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Brooklyn, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired
401(k) malpractice insurance full time

General Dermatology

Company: U.S. Dermatology Partners

Location: Albuquerque, New Mexico

Posted May 25, 2025

View Details Apply on healthecareers.com

BOB-CEMENT MASON

Company: DEPARTMENT OF TRANSPORTATION

Location: New York, NY

Posted May 24, 2025

If required, this license must be maintained for duration of appointment in this position. Preference will be given to candidate who possess a Commercial…

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sign-on bonus full time be or bc

Primary Care (Family Medicine and Internal Medicine)

Company: AtlantiCare

Location: Ventnor City, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
loan repayment program hospital full time

Primary Care Physician Needed in Oradell, New Jersey

Company: CompHealth

Location: Oradell, New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com

Event Lead Chef | Part-Time | Events by RHC NY

Company: Oak View Group

Location: New York, NY

Posted May 24, 2025

Support the preparation and design of all food and drinks menus. Produce event’s menus as requested in a manner that meets our high standards of both design and…

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sign-on bonus relocation assistance full time

We Are Hiring Joint Replacement Surgeons!

Company: Concord Hospital

Location: Laconia, New Hampshire

Posted May 25, 2025

View Details Apply on healthecareers.com
assisted living

Nursing Director- RN

Company: Sunrise Senior Living

Location: Brooklyn, New York

Posted May 25, 2025

View Details Apply on healthecareers.com
dental insurance employer-matched 401(k) plan health insurance

Nephrology Physician

Company: Monogram Health

Location: Northern New Jersey

Posted May 25, 2025

View Details Apply on healthecareers.com
health system full time be or bc

Total Joints Orthopedic Surgeons

Company: Catholic Health

Location: Suffolk County, New York

Posted May 25, 2025

View Details Apply on healthecareers.com

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Ridgewood, NY

Posted May 25, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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