Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Experienced Roll-Off Container Driver

Company: Ambrosino Construction

Location: Maspeth, NY

Posted May 23, 2025

Roll off truck: 3 years (Required). Safely operate a heavy truck along designated route and to the disposal site; read route sheet, follow map and service each…

MLL/ENL Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

Initiate and maintain timely communication with all parents/guardians (through daily/weekly folders, messages and posts on Parent Square, progress reports,…

Production Manager (metal and wood fabrication)

Company: Confidental Company

Location: Queens, NY

Posted May 23, 2025

Maintains and improves quality standards, resolves technical related issues and improves manufacturing procedures, processes, monitoring and measurement systems…

Customer Service Representative Financial Services

Company: New York Life

Location: Jericho, NY

Posted May 22, 2025

We offer a comprehensive array of financial products and services to help clients develop a sound, long-term financial strategy.

Tax Manager - Reable Energy

Company: Deloitte

Location: New York, NY

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

Customer Service Representative - PT

Company: Avis Budget Group

Location: East Elmhurst, NY

Posted May 23, 2025

Basic computer skills (typing, data entry). This may include, depending on location, checking cars, entering information in a handheld device, processing…

Elementary Classroom Teacher

Company: BRONX CHARTER SCHOOL FOR THE ARTS

Location: Bronx, NY

Posted May 24, 2025

NYS teaching certification or pending in their discipline and/or meets NYS certification eligibility requirements. Strong collaboration and teamwork skills.

CDL Truck Driver

Company: Green Oil

Location: Brooklyn, NY

Posted May 23, 2025

Maintain cleanliness and upkeep of the truck and equipment. In this role, you will drive a route with a helper to clean grease traps at various restaurants…

Principal Enterprise Solutions Architect Strategic Pursuits (RapidScale)

Company: Cox Communications

Location: New York State

Posted May 23, 2025

Experience & Education: Bachelor's degree and 10+ years of progressive experience in enterprise IT architecture, solution engineering, or technical pre-sales.

Security Guard-UA

Company: Women In Need, Inc.

Location: New York, NY

Posted May 22, 2025

2-3 years of experience in social services or residential settings. Willingness to be certified in First Aid/CPR/AED. Reports to: Security Shift Supervisor.

Oncology Territory Manager, Lung - Manhattan N

Company: Daiichi Sankyo, Inc.

Location: Manhattan, NY

Posted May 22, 2025

Must have a valid driver’s license with a driving record that meets company. Maintains a current key customer target list, submits regular updates to the…

Customer Service Representative (Brooklyn Onsite)

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 22, 2025

Address incoming inquiries from NYC residents related to city-oriented issues. Provide accurate information in a timely, professional and courteous manner.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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