Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

full time be or bc

Northwell Health Orthopedics – Trauma Surgeon, Lenox Hill Hospital (Manhattan, NY)

Company: Northwell Health Physician Partners

Location: New York, New York

Posted May 16, 2025

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Director, Data Science Platform | Data Science Platform

Company: Rockefeller University

Location: New York, NY

Posted May 16, 2025

Ph.D. or equivalent degree in data science, machine learning, artificial intelligence, computer science, electrical engineering, statistics or a related field.

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sign-on bonus relocation assistance full time

Hospitalist - University of Rochester Affiliate, Low Volume Census, High Compensation

Company: University of Rochester Medical Center

Location: Rochester, New York

Posted May 16, 2025

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new grad day shift sign-on bonus

Orthopedics, Physician Assistant

Company: Arnot Health

Location: Elmira, New York

Posted May 16, 2025

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Senior Tax Advisor

Company: Bell and Company CPAs PC

Location: New York, NY

Posted May 16, 2025

Conduct research of federal, state and international tax issues. CPA certification is a plus (not required). Respond to Federal, State and local tax notices and…

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Senior Accountant (Bilingual in Mandarin)

Company: MenuSifu Inc.

Location: New York, NY

Posted May 16, 2025

▪* Bachelor’s degree in accounting or finance, or an equivalent field experience required. ▪ *Prepare and analyze financial statements (income statements,…

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sign-on bonus relocation assistance hospital

Gastroenterology - Physician Assistant

Company: University of Rochester Medical Center

Location: Dansville, New York

Posted May 16, 2025

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Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

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full time hospital

LPN Med Care Manager

Company: Sunrise Senior Living

Location: Paramus, New Jersey

Posted May 16, 2025

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tuition reimbursement hospital residency

Clinical Pharmacist - Oklahoma City Hospital - FT

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted May 16, 2025

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fellowship be or bc academic

Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 16, 2025

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sign-on bonus full time new grad

Nurse Practitioner, Urgent Care

Company: MaineHealth

Location: North Conway, New Hampshire

Posted May 16, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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