Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Patient Care Manager Registered Nurse On- Site

Company: Shields at Home

Location: New York, NY

Posted May 13, 2025

Builds and maintains collaborative professional working relationships with physicians, Medical Directors, clinicians, and the community at large to develop and…

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Waste Collection Roll-Off Driver - Brooklyn

Company: Interstate Waste Services

Location: Brooklyn, NY

Posted May 13, 2025

All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record. A minimum of 1 year of experience driving and operating a…

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full time monday to friday no nights

Medical Director - New York City - Premier Longevity & Concierge Practice

Company: Jackson Physician Search

Location: New York

Posted May 12, 2025

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full time be or bc

Mid Coast Maine - Inpatient Psychiatrist Opportunity- Penobscot Bay Hospital

Company: MaineHealth

Location: York County, Maine

Posted May 13, 2025

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Grant Accountant

Company: The Fedcap Group

Location: New York, NY

Posted May 13, 2025

Bachelor’s degree in accounting, Finance, or a related field. Experience working with federal and state grants. Manage assigned grants from award to close-out.

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flexible schedule loan repayment program sign-on bonus

OB-GYN Physician Opportunity in Indiana

Company: CompHealth

Location: New Castle, Indiana

Posted May 13, 2025

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Special Education Teacher

Company: CBS Therapy

Location: Brooklyn, NY

Posted May 13, 2025

3-5 years of teaching experience is preferred; new teachers encouraged to apply. Passion and enthusiasm for teaching. Bachelor's degree, Master's preferred.

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internship research

Psychological Assistant - Hybrid position, ADHD Adult

Company: Kaiser Permanente

Location: Daly City, California

Posted May 13, 2025

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full time be or bc

Chief, Medical Oncology – Manhattan, New York

Company: Northwell Health Physician Partners

Location: New York, New York

Posted May 13, 2025

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sign-on bonus health system part time

Overnight Radiology - Physician - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted May 13, 2025

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relocation assistance work life balance full time

Urologist - Surgeon/Scientist (R-17647)

Company: Roswell Park Comprehensive Cancer Center

Location: Buffalo, New York

Posted May 13, 2025

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dental insurance disability insurance employee assistance program

RN

Company: Sunrise Senior Living

Location: Edgewater, New Jersey

Posted May 13, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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