Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Front-End Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Feb 21, 2025

A bachelor’s degree (completed or in progress). Proficiency in at least one of the following programming languages or frameworks: JavaScript, TypeScript, Python…

View Details Apply on SimplyHired

Managing Director ES

Company: Robert Half

Location: New York, NY

Posted Feb 20, 2025

Following up on senior and executive-level openings identified through lead sources such as shortlisted candidate update calls, placed candidate calls,…

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travel 401(k) life insurance

Travel Nurse RN - Med Surg - $2,488 per week

Company: American Traveler

Location: Keene, New Hampshire

Posted Feb 19, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,681 per week

Company: American Traveler

Location: Albany, New York

Posted Feb 19, 2025

View Details Apply on healthecareers.com

Senior Software Engineer - Blockchain Infrastructure

Company: dYdX

Location: New York, NY

Posted Feb 20, 2025

Build software tools to inspect blockchain state and troubleshoot consensus failures. Ensure best practices within the engineering team through guidance on…

View Details Apply on SimplyHired
hospital part time full time

Travel Nurse RN - ED - Emergency Department - $2,198 per week

Company: Supplemental Health Care

Location: New Bedford, Massachusetts

Posted Feb 19, 2025

View Details Apply on healthecareers.com
Finance & Admin Business Analyst overseeing financial activities bringing groundbreaking innovations

Process Delivery Specialist-Procure to Pay

Company: IBM

Location: PH Taguig City

Posted Feb 24, 2025

The Finance & Admin Business Analyst plays a crucial role in maintaining IBM's financial integrity. Key responsibilities include identifying duplicate reimbursements, assessing deviations in expenses, evaluating high-spending employees, and ensuring adherence to company policies. The ideal candidate should have a degree in Accounting, Finance, or a related field, with strong Excel skills and experience in accounting software. Excellent communication skills and flexibility are also required.

View Details Apply on IBM
fully remote role rewarding role helping healthcare professionals opportunity to join an expanding company

Recruiter/Sales Specialist (Contractor)

Company: Healthcare Abroad

Location: Australia, New Zealand or Bali/Asia

Posted Feb 19, 2025

Healthcare Abroad is seeking a Recruiter-Sales Specialist to focus on Australian placements. Key responsibilities include candidate placement, business development, candidate support, and CRM management. The ideal candidate should have recruitment or sales experience, strong communication skills, and be proactive and self-motivated. The role offers a fully remote position, a rewarding career, competitive salary, and the opportunity to join an expanding company.

View Details Apply on workingnomads
travel 401(k) dental insurance

Travel Nurse RN - Med Surg - $2,272 per week

Company: Genie Healthcare

Location: Utica, New York

Posted Feb 19, 2025

View Details Apply on healthecareers.com
loan repayment program contract travel

Travel Nurse RN - OR - Operating Room - $2,242 per week

Company: Care Team Solutions

Location: Rochester, New York

Posted Feb 19, 2025

View Details Apply on healthecareers.com
per diem contract locum

Travel Nurse RN - Oncology - $2,409 per week

Company: Epic Oncology Staffing

Location: Rochester, New York

Posted Feb 19, 2025

View Details Apply on healthecareers.com
travel 8 hour shift

Travel Nurse RN - ED - Emergency Department - $2,758 per week

Company: Aureus Medical Group - Nursing

Location: Plattsburgh, New York

Posted Feb 19, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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