Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Excavation Laborer

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Oct 08, 2025

Must have a valid driver's license. Depending on the vehicle driven, a Commercial driver's license may be required. Interact with customers as needed.

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Class A Driver

Company: Ponce Ground Service LLC

Location: City of Industry, CA

Posted Oct 07, 2025

*Monday - Friday* 5 day work week with opportunity to work 6 days if you are driving safely. Predominately No Touch freight/ Drop and Hook may be asked to…

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loan forgiveness loan repayment program relocation assistance

Family Medicine Physician

Company: Intermountain Health

Location: Miles City, Montana

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

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Electrical Technician

Company: The Metro Group, Inc.

Location: Brooklyn, NY

Posted Oct 07, 2025

Pulling electrical wiring through electrical conduit. Experience in electrical equipment and wiring installation for high/mid-rise residential buildings and…

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Entry-Level Aesthetic Nurse (Flexible Hours, Set-Your-Schedule)

Company: June Medical Group

Location: New York State

Posted Oct 07, 2025

Active NP, PA, or RN license. *Promote Yourself*: Actively promote your June services to people in your network and surrounding areas, including social media,…

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flexible schedule malpractice insurance contract

Breast Imaging Radiologists - ONSITE & REMOTE

Company: Jobot Health

Location: New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

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relocation assistance health system full-time

Division Director of Endocrine Oncologic Surgery

Company: AtlantiCare

Location: Southeastern New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com
403(b) pet insurance retirement plan

Staff Nurse - Neuro Suite Step Down

Company: United Health Services

Location: Johnson City, New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com
full-time be or bc

Urgent Care Physician – Newark, NJ

Company: CityMD

Location: Newark, New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Graphics Technologist

Company: Robert Half

Location: New York, NY

Posted Oct 07, 2025

Research and evaluate the latest design tools, technologies, and advancements in Adobe Creative Cloud to enhance production processes.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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