Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

VP Cyber Security Enterprise Architect

Company: CardWorks Servicing LLC

Location: New York, NY

Posted Oct 08, 2025

Master’s degree in computer science, information security, or related technical field, equivalent certifications, or equivalent work experience is required.

Elementary STEM Teacher

Company: Elm Community Charter School

Location: Elmhurst, NY

Posted Oct 08, 2025

Collaborate with Instructional Leadership to design and implement a rich and rigorous STEM curriculum and assessments aligned to state standards; manage the…

Staff Accountant

Company: Structure Tone

Location: New York, NY

Posted Oct 08, 2025

Ability to develop and maintain relationship with both local, regional and international financial team members. Strong problem solving and analytical skills.

Security Analyst

Company: Jackson Lewis

Location: New York, NY

Posted Oct 08, 2025

We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and…

Executive Sous Chef

Company: Empowered Hospitality

Location: New York, NY

Posted Oct 08, 2025

Extensive experience in managing kitchen teams, food & labor costs, and overseeing high volume restaurant operations (including banquets).

NYCSCA Emergency Response Program : Project Manager/Superintendent

Company: The McCloud Group

Location: Long Island City, NY

Posted Oct 08, 2025

Must have a valid driver's license. 8 years of experience as a technical specialist in construction and design related field.

Data Scientist- Worker Protection

Company: CONSUMER AND WORKER PROTECTION

Location: New York, NY

Posted Oct 08, 2025

A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science…

Operations Turret

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Oct 08, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Senior Data Analyst

Company: Match Group

Location: New York, NY

Posted Oct 09, 2025

Work with BI Engineers to create analytical tools that allow users to explore data and surface insights on their own. What We're Looking For.

Counter Sales Associate I

Company: White Cap

Location: National City, CA

Posted Oct 08, 2025

Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.).

Manager - Assistant

Company: Amex

Location: New York, NY

Posted Oct 08, 2025

Partner with the EVP & Managing Counsel on strategic initiatives; own and manage special projects. Assist with organizing and facilitating leadership team…

HVAC Service Technician - Up to $25/hr + Up to $3000 Sign on + 100% Company-paid Benefits

Company: WEEKS SERVICE COMPANY

Location: League City, TX

Posted Oct 08, 2025

A valid driver's license and a clean driving record. Qualified technicians will be sponsored for Journeyman license and NATE certification.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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