Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

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SIUH Chair of Surgery

Company: Northwell Health Physician Partners

Location: Staten Island, New York

Posted Oct 04, 2025

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Senior Lead AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

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Director of Advanced Heart Failure

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 04, 2025

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Associate Data Science Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 04, 2025

Demonstrated skills in design and implementation of complex AI models. Familiarity with data driven modeling (including gathering and cleaning data, exploratory…

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Outpatient Endocrinology in Sunny Albuquerque | Supportive Team & Generous Recruitment Package

Company: Lovelace Health System

Location: Albuquerque, New Mexico

Posted Oct 04, 2025

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Janitorial Cleaner

Company: ABM Industries

Location: Culver City, CA

Posted Oct 04, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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Commercial Construction Carpenter

Company: Boise Transport Services LLC

Location: Missouri City, TX

Posted Oct 04, 2025

Read blueprints and technical drawings to ensure accurate construction. Operate hand and power tools safely and efficiently.

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Lead Machine Learning Engineer (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

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Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

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Mount Sinai Doctors Medical Group is currently seeking compassionate Allergists to join its outpatient multi-specialty practices!

Company: Mount Sinai Health System

Location: Manhattan and Brooklyn, New York

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Senior AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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