Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Custodial/ Janitor Worker

Company: St Nicks Alliance

Location: Brooklyn, NY

Posted Oct 03, 2025

Pick up and deliver supplies and materials to classrooms, the kitchen and offices. Clean and prepare Kitchen/cafeteria for the use by staff and other…

Guest Services Manager

Company: Furnished Quarters

Location: New York, NY

Posted Oct 03, 2025

Bachelor’s degree in hospitality, business, or a related field required. Excellent communication skills with the ability to adapt tone for guests, staff, and…

Boiler Repair Welder

Company: The Blue Collar Recruiter of Philadelphia

Location: New York, NY

Posted Oct 03, 2025

The company provides expertise in boiler repair, cleaning, inspections, water treatment, welding, fabrication, and a full range of related services for all…

Maintenance Handyman with Master Plumbing Skills

Company: Renaissance Management

Location: New York, NY

Posted Oct 03, 2025

Looking for a self-starter type that can “own” work-orders and maintenance tasks. Basic hand tool use; such as drills, screw-guns, jigsaws, circular saws, tape…

Senior Carpenter

Company: TBro's Renovation Inc.

Location: New York, NY

Posted Oct 03, 2025

Read and interpret blueprints, schematics, and construction drawings. Possession of a valid and up to date 40 Hour Site Safety Training (SST) card.

Custodian

Company: Project Renewal

Location: New York, NY

Posted Oct 03, 2025

Performs janitorial work, including power-washing, making repairs, replacing plumbing fittings, wiping down lighting fixtures (requiring a ladder), replacing…

Product Marketing Associate (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Collaborate with external agencies, freelancers, and vendors to develop marketing materials for all active campaigns.

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Oct 03, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

Master Plumber

Company: Beagle Services, Inc.

Location: Queens, NY

Posted Oct 03, 2025

Have an active Master Plumber license. Depending upon experience level, you may be able to help train, and lead junior team members out in the field to usher in…

Data Scientist - Commercial

Company: Squarespace

Location: New York, NY

Posted Oct 03, 2025

Strong experience communicating data science solutions to both technical and non-technical audiences. We collaborate to develop and integrate data science…

Junior Carpenter

Company: TBro's Renovation Inc.

Location: New York, NY

Posted Oct 03, 2025

This is an excellent opportunity for a passionate individual with up to 5 years of experience to contribute to exceptional projects and further develop their…

SR Director, Growth Marketing & Analytics

Company: PRISM Vision Group

Location: New Providence, NJ

Posted Oct 03, 2025

Oversee the company’s digital marketing efforts, inclusive of website strategy (SEO, content, and conversion optimization) and paid media.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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