Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

Project Manager

Company: Cority

Location: Other US Location

Posted Jan 22, 2025

Cority is a global enterprise EHS software provider with over 35 years of experience, offering a comprehensive SaaS platform for workers and businesses worldwide. The company is known for its high client satisfaction, strong employee culture, and outstanding business performance. Cority prioritizes employee health and wellbeing, offering competitive benefits and flexible work arrangements. The company values a performance-oriented, dynamic, and growth-focused culture, with opportunities for job enrichment, employee development, and career planning. The Project Manager role involves managing global implementations of Cority's EHS and Quality software systems, requiring a self-starter with project management and software experience. The ideal candidate should have a university degree, PMP designation, and manufacturing quality experience. Cority is committed to a diverse and inclusive work environment.

Digital Marketing Manager

Company: Competera

Location: Other US Location

Posted Jan 22, 2025

The company is seeking a Digital Marketing Manager with a proven track record in B2B SaaS marketing, specifically in ABM. The role involves developing and executing marketing strategies, managing SEO, content creation, paid advertising, ABM campaigns, and team management. Key performance indicators include lead generation, website traffic, SEO strategy, content strategy, paid ads, landing pages, and ABM campaigns. Qualifications include 4+ years of B2B SaaS marketing experience, expertise in ABM, and proficiency with HubSpot. The company offers a rich software stack, remote-first culture, flexible working hours, regular reviews, and comprehensive benefits.

Talent Recruiter - Hybrid

Company: Insider

Location: Other US Location

Posted Jan 22, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Recruiter. The company, backed by top investors and trusted by 1200+ brands, has recently achieved unicorn status. Insider is committed to corporate social responsibility and has a diverse, talented team across 27+ countries. The Recruiter role involves executing the recruitment strategy, hiring for various roles, conducting interviews, and cooperating with management teams. The company offers an international, diverse, and inclusive environment, along with numerous benefits and training opportunities.

Global Marketing Programs Manager - Channels

Company: Instructure

Location: Other US Location

Posted Jan 22, 2025

Instructure is seeking a hands-on Channel Marketing Manager to develop region-specific strategies, manage brand and communications, and drive loyalty and sales growth within the channel network. The role involves creating scalable programs for resellers, managing MDF process, and ensuring brand guidelines are followed. Success is measured by partner enablement, channel-generated opportunities, and reseller coverage.

Sous-rédacteur·trice, contenu japonais - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Japanese Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring quality, collaborating with the content team, and contributing to team development. The ideal candidate should have a degree in Japanese literature, linguistics, translation, or a related field, with 3-5 years of translation and sub-editing experience. Excellent written and spoken English and Japanese skills are required, along with a keen eye for detail, research skills, and the ability to work under tight deadlines. Benefits include permanent employment, flexible hours, and employee discounts.

Customer Success Associate

Company: Revalize

Location: Other US Location

Posted Jan 22, 2025

Revalize is a global leader in sector-specific software solutions for manufacturers, offering software for product selection, CPQ, PIM, visualization, and data analytics. The company is seeking a Customer Success Associate with strong German and English language skills, 13+ years of customer success management experience, and excellent negotiation and presentation skills. The role involves managing post-sales journeys, creating product presentations, and identifying upselling opportunities.

Demo Support Engineer

Company: Coupa Software

Location: Other US Location

Posted Jan 22, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Demo Support Engineer role involves managing the demo environment, supporting sales cycles, and partnering with product teams. The ideal candidate should have 23 years of experience in technical support, sales ops, or presales roles, with a strong background in B2B SaaS, preferably in the FinTech space. Excellent communication, time management, and documentation skills are required.

Sous-rédacteur·trice, contenu coréen - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Korean Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring quality, collaborating with the content team, developing the team, and managing time effectively. The ideal candidate should have a degree in Korean literature, linguistics, translation, journalism, or a related field, with 3-5 years of translation and sub-editing experience. Excellent written and spoken English and Korean skills are required, along with a keen eye for detail, research skills, and the ability to work under tight deadlines. Benefits include permanent employment, flexible hours, and employee discounts.

Lab Technician Supervisor

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 22, 2025

Commonwealth Fusion Systems is a leading fusion energy company in the US, having raised over $2 billion in capital since 2018. They are seeking an experienced Lab Technician Supervisor to lead a team of lab technicians and inventory clerks, managing production plans, and ensuring safety and quality. The ideal candidate should have a high school diploma or equivalent, at least 5 years of leadership experience in manufacturing, and 10 years of technical skills. Proficiency in MS Office and collaborative tools is required. The role involves hiring, mentoring, and supervising a team, managing inventory, and executing production plans.

Spotify Customer Service Expert with Russian and English

Company: Sutherland

Location: Other US Location

Posted Jan 22, 2025

Sutherland is seeking motivated International Customer Service Professionals for their Spotify client. The role involves providing email support, answering FAQs, and assisting with account and payment issues. Benefits include long-term job security, health insurance, paid annual leave, food vouchers, clear career path, work-from-home option, competitive salary, and comprehensive training. Additional perks include digital employee services, employee assistance program, employee discounts, employee referral program, rewards and recognition, relocation package, multisport card, inhouse learning portals, employee engagement events, and corporate social responsibility events.

Sous-rédacteur·trice, contenu chinois - Sur appel (Banque de candidature - Opportunités futures)

Company: SSENSE

Location: Other US Location

Posted Jan 22, 2025

SSENSE, a Montreal-based international tech platform, is seeking a Chinese Sub-Editor to enhance online customer experience. The role involves refining product descriptions, ensuring brand consistency, and collaborating with the content team to create memorable shopping experiences. The position offers permanent employment, a starting hourly wage of $23.00, flexible hours, and employee discounts. Qualifications include a degree in Chinese literature, linguistics, translation, journalism, or a related field, with 3-5 years of translation and sub-editing experience. Strong command of Chinese grammar, orthography, and cultural nuances is required, along with excellent written and verbal skills in English and Chinese. The ideal candidate will have experience in proofreading and subtitling in the e-commerce fashion sector, possess meticulous attention to detail, strong research skills, and the ability to work efficiently under tight deadlines. Team spirit, excellent communication skills, creativity, and a collaborative mindset are also essential.

0165 - Senior Human Factors Engineer

Company: Electra.aero

Location: Other US Location

Posted Jan 22, 2025

Electra, a company based in Northern Virginia, is seeking a Senior Human Factors Engineer to support the design and integration of human factors for their Ultra Short aircraft program. The role involves optimizing aircraft systems, controls, and interfaces to enhance safety, efficiency, and comfort. Key responsibilities include establishing design philosophies, conducting assessments, leading requirements management, and interfacing with certification authorities. The ideal candidate should have a Bachelor's degree in Engineering with at least 6 years of relevant experience, strong communication skills, and a working knowledge of 14 CFR Part 23 regulations.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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