Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

Principal Sw Systems Engineer-9556

Company: Extreme Networks

Location: Other US Location

Posted Dec 31, 2024

Extreme Networks is a global leader in cloud-driven networking solutions, with over 50,000 customers worldwide. They offer top-rated services and support for digital transformation efforts, with double-digit growth year over year. The company values diversity and inclusion, and fosters an environment where every employee can thrive. They have hubs in various regions and offer a Principal Software Development Engineer position in Cloud Networking with Java/Golang development experience.

Data Entry - Collocamento mirato

Company: APM Terminals

Location: Other US Location

Posted Dec 31, 2024

APM Terminals is a global leader in port and terminal management, offering excellent container handling logistics solutions and maritime services. They pride themselves on innovation, collaboration, and operational excellence, with a presence in over 70 countries and a commitment to sustainability. They are looking for a part-time Data Entry Collocamento mirato to join their team in Vado Ligure.

Competency Team Leader

Company: Avetta

Location: Other US Location

Posted Dec 31, 2024

The role involves leading the worker competency management team, ensuring client workers meet competency requirements, and collaborating with other WCM teams. The position offers a hybrid schedule in Mount Maunganui or Auckland office. The essential duties include interpreting work type competency standards, ensuring requirements are met, and supporting the development of worker training and assessment plans.

OTC Accounting Assistant

Company: APM Terminals

Location: Other US Location

Posted Dec 31, 2024

This job posting is for an OTC Accounting Associate position at Maersk. The role involves driving flawless accounts receivable processes, coordinating with teams for prompt issue resolution, and executing transactions within defined procedures. The position requires a Bachelor's degree in accounting or finance, previous accounting experience, proficiency in MS Office applications, and effective communication skills. The role offers the opportunity to apply financial expertise, drive operational excellence, and contribute to the team's success.

Occupancy Specialist II (Haynes House)

Company: WinnCompanies

Location: Other US Location

Posted Dec 31, 2024

WinnCompanies is seeking a Occupancy Specialist II to join their team in Roxbury, MA. The role involves assisting with initial and annual tenant recertifications, processing notices, conducting interviews, and reviewing recertification forms. The successful candidate will need to have a high school diploma or GED, 35 years of relevant work experience, and excellent customer service skills.

Accountant

Company: Kraft Heinz

Location: Other US Location

Posted Dec 31, 2024

The job description is for a Financial Analyst position at Kraft Heinz. The role involves working in a high-performing team, performing month-end tasks, and liaising with business units. The candidate should have an EU Working Permit, a Bachelor's or Master's degree in accounting, and at least 2 years of experience. The position offers a competitive salary, excellent bonuses, and a hybrid working model.

Senior Account Executive (SMB/Commercial)

Company: Freshworks

Location: Other US Location

Posted Dec 31, 2024

Freshworks is a company that provides cloud-based software solutions for businesses to delight their customers and employees. They offer a suite of products including CRM, CX, employee experience, ITSM, and more. The company has a global team and serves over 65,000 companies worldwide. They are looking for an inside sales team member to engage with prospects, drive sales, and collaborate with internal teams to ensure a smooth sales process.

IN BOLD PRINT - Full Stack Software Engineer

Company: 1871 Member Company

Location: Other US Location

Posted Dec 31, 2024

IN BOLD PRINT is a female-founded venture-backed startup based in Chicago, seeking a skilled and motivated FullStack Software Engineer to spearhead development of the next generation of their carbon emissions calculation platform. The role involves building a scalable and flexible backend platform, developing an intuitive React frontend application, ensuring data integrity, and iterating and innovating rapidly. The company offers competitive pay, equity ownership, and a flexible PTO policy.

Quality and Automation Engineer 3

Company: Comcast

Location: Other US Location

Posted Dec 31, 2024

Comcast is a Fortune 50 leader in various innovative and fascinating businesses, creating career opportunities across a wide range of locations and disciplines. They are at the forefront of change, moving at an amazing pace thanks to their remarkable people who bring cutting-edge products and services to life for millions of customers every day. They are looking for a skilled QA Engineer with experience in the Telecom domain, web-based application testing, API testing, and automation experience is preferred. The ideal candidate will be able to lead the team and collaboratively work with other teams.

Senior Software Engineer - .Net/Azure (202412-46836)

Company: 3Pillar Global

Location: Other US Location

Posted Dec 31, 2024

3Pillar is seeking a senior software engineer with 6+ years of experience in C and .NET tech stack, service-oriented architecture, and other design patterns. The role involves architecting transformative solutions, participating in agile SDLC meetings, and working with large database schemas. 3Pillar offers a flexible work environment, global team collaboration, and a focus on employee wellbeing. They are an equal opportunity employer committed to diversity and cutting-edge technology.

E Commerce Support Specialist

Company: Agilent Technologies

Location: Other US Location

Posted Dec 31, 2024

The job description outlines a support role for the E-commerce team, involving problem-solving, ticket management, and customer communication. The role may also include project management, analysis, and development of business solutions. Qualifications include a bachelor's or master's degree, at least 6+ years of relevant experience, and ITIL certification. The job is full-time with a weekly schedule and competitive pay.

Master Thesis - Finding and solving software build issues using LLMs

Company: Axis Communications

Location: Other US Location

Posted Dec 31, 2024

The job proposal is for a Master's Thesis on finding and solving software build issues using Large Language Models (LLMs). The current CI chain at Axis Communications executes tens of thousands of builds daily, generating extensive logs. The goal is to leverage LLMs to automate the analysis of build logs and identification of errors, removing the need for handcrafted error patterns. The main objectives include building an annotated dataset, evaluating the models' ability to detect previously unseen errors, testing the model on synthetic errors, proposing integration strategies, conducting user studies, and defining metrics for evaluation. The project aims to create a robust LLM-based tool for automatic detection and classification of errors in build logs with high accuracy.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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