Strong Customer Service Skills Jobs in Other US Location

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Looking for Strong Customer Service Skills jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Other US Location area.

Senior Fullstack Engineer

Company: Jones Software

Location: Other US Location

Posted Feb 02, 2025

Jones is a fast-growing startup offering a Senior Fullstack Engineer position. The company is building a compliance network for the built world, using AI-powered SaaS solutions. They have experienced significant growth and are looking for an experienced engineer with at least 5 years in frontend development and 2 years in backend. The role involves leading the technical direction of the biggest squad, working on the company's core product, and ensuring high-quality results. The company offers a dynamic, fast-paced environment with remote work options and a focus on work-life balance.

Senior Software Engineer - 1372

Company: ION Group

Location: Other US Location

Posted Feb 02, 2025

The job posting is for a software developer position with a fintech company. The role involves developing, testing, and supporting production software, solving complex issues, and maintaining existing systems. The company values collaboration, continuous improvement, and following agile methodologies. The ideal candidate should have at least 5 years of experience in software development, proficiency in JavaScript or TypeScript, and knowledge of CICD, TDD, Git, and SQL databases. Preferred skills include cloud experience, Python, infrastructure automation, and frontend frameworks. The company is a global leader in trading and workflow automation software, with over 2000 corporations and 800 banks using their solutions.

Software Engineer - Java - 1391

Company: ION Group

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for a Java developer in the FX strategy team at ION, a global financial technology company. The role involves designing, developing, and maintaining robust software solutions for FX front-middle-back office solutions and ultralow latency connectivity. The ideal candidate should have strong Java skills, experience in multithreaded and asynchronous programming models, and knowledge of financial markets. The company offers a dynamic work environment, global footprint, and opportunities for career growth.

Senior Customer Solutions Engineer, ANZ

Company: Cloudflare

Location: Other US Location

Posted Feb 02, 2025

The role of a Customer Solutions Engineer (CSE) at Cloudflare involves being a trusted technical advisor for enterprise customers, ensuring they understand and utilize the Cloudflare platform effectively. The CSE will work closely with the Customer Success Manager and other teams to deliver onboarding, provide technical guidance, and identify opportunities for customer expansion. The ideal candidate should have a deep understanding of internet protocols, security aspects, and performance optimization, with a minimum of 5 years of technical experience. The role requires 20-50% travel for meetings, conferences, and team collaboration.

Strategic Enterprise Account Executive (Italian Market)

Company: Sitetracker

Location: Other US Location

Posted Feb 02, 2025

Sitetracker, a global leader in deployment operations management software, is expanding its sales team. The company, recognized as a top workplace, offers a sales-first culture, effective organizational support, and world-class tools. The ideal candidate should have Italian proficiency, experience in selling SaaS software and professional services, and a track record of closing enterprise-level deals. Within 60 days, the candidate will become Sitetracker certified, understand business objectives, and start establishing a pipeline. Within 180 days, they will execute the Sitetracker sales process and engage with customers. Within a year, they will meet sales goals and contribute to best practices.

IBM Watson Architect - R01545201

Company: Brillio

Location: Other US Location

Posted Feb 02, 2025

Brillio is a rapidly growing digital technology service provider, recognized for its world-class professionals and commitment to client satisfaction. The company is renowned for integrating cutting-edge digital and design thinking skills. Brillio consistently attracts top talent due to its focus on contemporary technologies and exclusive digital projects. The company's relentless commitment to providing an exceptional experience to its employees has earned it the Great Place to Work® certification year after year. The job posting for an Architect requires proven experience in chatbot technologies and AI, with a strong understanding of IBM Watson ecosystem and conversational design principles.

Associate Principal: Business Technology

Company: ZS

Location: Other US Location

Posted Feb 02, 2025

ZS is a management consulting and technology firm that values its people, fostering a collaborative environment for life-changing solutions. They seek a senior Technology advisory leader with 12+ years of experience in data analytics, cloud technologies, and enterprise information management. The ideal candidate will lead large-scale client engagements, drive high-quality work products, and mentor junior consultants. ZS offers a comprehensive rewards package, flexible work arrangements, and a commitment to diversity and inclusion.

Senior Back-End Developer - Freelance/Perm - Brussel - Hybrid

Company: Resillion

Location: Other US Location

Posted Feb 02, 2025

Resillion, a leading company in software testing and cybersecurity, is seeking an experienced Senior BackEnd Developer. The role involves designing, building, and maintaining efficient and scalable applications. Responsibilities include developing backend applications using .NET Core and C, designing and implementing APIs and microservices, working with SQL databases, optimizing application performance, collaborating with frontend developers, implementing automated testing, and utilizing Agile methodologies. The ideal candidate should have 5+ years of experience as a backend developer, strong proficiency in .NET C ASP.NET Core .NET Core, experience with API development, microservices, and SQL databases, and familiarity with frontend technologies like Angular or React. The company offers a hybrid work model, a challenging and dynamic work environment, opportunities for career growth, and a competitive salary package.

Digital marketing project manager | Senior

Company: Nord Security

Location: Other US Location

Posted Feb 02, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a digital marketing professional with 4+ years of experience. The role involves working cross-functionally with stakeholders, managing projects, and providing leadership. The company offers a competitive salary, access to their products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional vacation days, flexible working time, and more. Nord Security's products include NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.

Micro SME Sales Consultant

Company: Sprout Solutions

Location: Other US Location

Posted Feb 02, 2025

The Micro SME Sales Consultant role involves driving business growth by selling products or services, managing a sales pipeline, conducting product demonstrations, and maintaining customer records. The ideal candidate should have a Bachelor's degree in Marketing or Business Administration, at least 3 years of SaaS sales experience, and a proven track record in B2B sales. They should be technology savvy, have excellent interpersonal skills, and possess a strong work ethic.

Client Director - (Oracle Fusion Expert)

Company: Sutherland

Location: Other US Location

Posted Feb 02, 2025

Sutherland is looking for a creative and self-motivated individual to join as a Client Director Manufacturing Vertical. The role involves driving digital transformation, managing customer relationships, and providing advisory services. The candidate should have a Bachelor's degree in Business or related field, proven experience in customer engagement and project management, and strong skills in Oracle Fusion applications. The position offers a chance to work with diverse teams and fast-track growth opportunities.

Dealer Development Manager (NY/NJ area)

Company: Protective Life

Location: Other US Location

Posted Feb 02, 2025

The text describes a job opportunity for a Dealer Development Manager in the NYNJ area, responsible for providing finance and insurance services for a network of dealerships. The role involves developing and executing strategies to increase production, building relationships with key personnel, and leveraging CRM to track sales leads and customer interactions. The company offers comprehensive benefits, including health, dental, vision insurance, mental health benefits, paid time off, and a pension plan. The company is committed to diversity and inclusion, aiming to create an equitable environment for all employees.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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