Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Field Service Technician

Company: GE Vernova

Location: Hinganghāt, India / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Staff Technical Program Manager

Company: Affirm

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Partner Success Manager - EMEA

Company: GitLab

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Property Travel Adjuster - Field Estimator - CST

Company: Allstate

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
largest and most robust Growth Marketing Agencies united team working toward a common objective extensive training continuous support for growth and learning

Copywriter

Company: BAD Marketing

Location: Remote

Posted Jan 25, 2025

BAD Marketing is a large and robust growth marketing agency with a team of over 170 passionate leaders and creatives. They specialize in local lead generation, ecommerce, and information marketing. The company values excellence, teamwork, and a happy company culture. They are seeking a Senior Copywriter to write compelling content for various marketing materials, collaborate with the team, and conduct research. The ideal candidate should have proven copywriting experience, exceptional leadership skills, and strong analytical abilities. Benefits include comprehensive health insurance, professional development opportunities, and a collaborative work environment.

View Details Apply on BuiltIn

Technology Alliances - Business Development Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Organizational Change Management Executive Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

District Manager, OnStar & Loyalty - New Jersey South (Cherry Hill, NJ)

Company: General Motors

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Mainframe Systems Programmer-zOS

Company: Ensono

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Retention Solution Consultant

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Account Marketing Manager

Company: GANNETT

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
industry leader in enterprise mobile security complete mobile threat defense system real-time on-device world-class protection

Customer Success Manager - London

Company: Zimperium

Location: Remote

Posted Jan 25, 2025

Zimperium® is seeking a Customer Success Manager in London to manage post-sale customer relationships, drive product adoption, and ensure high customer satisfaction. The role requires strong customer management experience, technical background, and domain expertise in mobility and security. The candidate will collaborate with internal teams, address customer issues, and travel regionally as needed.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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