Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Principal Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Manager, Software Engineering - Investment Management

Company: AppFolio

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Audio Data Collection - Japanese

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

District Manager Parts & Service Chevrolet (Texarkana)

Company: General Motors

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Partner Marketing Manager

Company: ServiceNow

Location: Bangalore, India / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Physician Reviewer, Utilization Management (part-time)

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Personalized Internet Assessor Poland (Belarusian Language)

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Field Service Engineer III, Bioprocess (North East)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse
first health insurance company built around a full stack technology platform create the kind of health insurance company we would want for ourselves oversee the engagement partnership and the results of the offshore vendors

BPO Operations Manager

Company: Oscar Health

Location: Remote

Posted Jan 25, 2025

Oscar Health is seeking a BPO Operations Manager to oversee offshore vendors for Member and Provider Services. The role involves developing sustainable relationships with BPO organizations, implementing best practices for Production Management, and driving operational improvement initiatives. The ideal candidate should have 4+ years of Production Management experience, BPO or Call Center experience, and experience with vendor management or offshore partnerships. The position offers a competitive salary, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, fostering an environment where employees can be their authentic selves.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages

All Strong Customer Service Skills Jobs 997 jobs All Jobs in Remote 6,481,623 jobs Strong Customer Service Skills in Other US Location 5,637,502 jobs Strong Customer Service Skills in New York City, NY 1,497,678 jobs Strong Customer Service Skills in Multiple Locations 1,325,502 jobs Strong Customer Service Skills in USA 1,186,133 jobs Strong Customer Service Skills in Washington DC 913,510 jobs Strong Customer Service Skills in Chicago, IL 878,830 jobs Travel in Remote 79,922 jobs Full Time in Remote 46,687 jobs Retirement Plan in Remote 43,124 jobs 401(K) in Remote 38,310 jobs Health Insurance in Remote 35,548 jobs Life Insurance in Remote 33,616 jobs