Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Sales Engineer - VMWare

Company: Arrow Electronics

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Technical Support

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 25, 2025

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Accounts Payable AP & Systems Analyst proven experience in AP Analyst role strong proficiency in NetSuite

Accounts Payable (AP) & Systems Analyst

Company: Xello

Location: Remote

Posted Jan 25, 2025

Xello is seeking an Accounts Payable AP & Systems Analyst with experience in managing vendor invoices, payments, expense claims, and credit card reconciliations. The ideal candidate should have proficiency in NetSuite, advanced Excel skills, and the ability to automate processes. They will be responsible for generating financial reports, collaborating with cross-functional teams, and assisting in month-end and year-end closing activities.

View Details Apply on BuiltIn

Software Engineer II, Backend (Comms Platform)

Company: Affirm

Location: Remote

Posted Jan 25, 2025

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Senior Software Engineer (TypeScript)

Company: Here Technologies

Location: Krakow, Poland / Remote

Posted Jan 25, 2025

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Data Partner - Biology - Asia

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

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GenAI Architect

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 25, 2025

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Palmer Station Winter Site Manager

Company: Leidos

Location: Remote

Posted Jan 25, 2025

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Principal Technical Program Manager - Identity

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 25, 2025

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Senior Software Engineer, Backend (Open Loop BNPL)

Company: Affirm

Location: Remote

Posted Jan 25, 2025

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PhD Data Partner - Computer Science - Asia

Company: TELUS Digital

Location: Remote

Posted Jan 25, 2025

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Investigator Contracts Lead 2 (Clinical Development Ops)

Company: Pfizer

Location: Remote

Posted Jan 25, 2025

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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