Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

increasing equitable access of quality health care experiences high growth high impact social enterprise competitively developed professionally and celebrated frequently

People Partner & Program Manager

Company: Hazel Health

Location: Remote

Posted Jan 25, 2025

Hazel Health is seeking a People Partner & Program Manager to join their remote team. The role involves partnering with departmental leadership to drive innovative people programs, build scalable talent strategies, and enable organizational effectiveness. The ideal candidate will have 6+ years of experience in a similar role, demonstrated ability to build and deliver large-scale people programs, strong data analytics skills, and excellent communication and facilitation skills. The company is recognized as one of the world's most innovative places to work and offers competitive compensation and benefits.

View Details Apply on BuiltIn

Medical Scientific Liaison - Bucharest

Company: CSL

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Civil Pre Sales Dealer Enablement Trainer

Company: Trimble

Location: Westminster, CO / Remote

Posted Jan 25, 2025

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Senior Software Engineer - API Clients

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Operations Analyst - Mainframe - Nights

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Small Business Account Executive DACH (German speaker)

Company: HubSpot

Location: Remote

Posted Jan 25, 2025

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Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Security Engineer

Company: Celonis

Location: Remote

Posted Jan 25, 2025

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Inside Sales Specialist

Company: TASC

Location: Remote

Posted Jan 25, 2025

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Sr. Software Engineer, Cloud Security (Remote, IRE)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

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Sales Executive_Logistics/LogTech

Company: Trimble

Location: Remote

Posted Jan 25, 2025

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Field Sales Representative_German speaker

Company: Trimble

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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