Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Account Executive, Commercial

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

ITヘルプデスク チームリーダー

Company: Kyndryl

Location: Naha, Japan / Remote

Posted Jan 25, 2025

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Medical Assistant I (Bilingual)

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 25, 2025

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Software Engineer, Systems ML - SW/HW Co-design

Company: Meta

Location: Remote

Posted Jan 25, 2025

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Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 25, 2025

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Senior Game Designer

Company: Wave

Location: Remote

Posted Jan 25, 2025

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Software Engineer - Product (Technical Leadership)

Company: Meta

Location: Remote

Posted Jan 25, 2025

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Email and SMS Manager 4 years of experience fast-paced environment

Digital Campaigns Manager/Senior Manager

Company: Indivisible Project

Location: Remote

Posted Jan 25, 2025

The Email and SMS Manager position is seeking a candidate with at least 4 years of experience in online content creation and strategy for a political advocacy nonprofit or campaign, focusing on email and SMS. The role involves drafting and implementing content, prioritizing tasks, and working in a fast-paced environment. The successful candidate will collaborate with colleagues to develop a monthly email and SMS calendar, coordinate across teams, and propose strategies. The position offers a competitive salary range and the opportunity to work on democracy issues, racial justice, and economic justice.

View Details Apply on BuiltIn

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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