Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Sr Enterprise Account Executive, Manufacturing

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 24, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to make the world work better for everyone. The job posting is for a sales role in Southern California, requiring 10+ years of enterprise software sales experience, a proven track record of exceeding sales targets, and the ability to build relationships with C-suite personas. The role involves developing account strategies, overseeing client relationship mapping, and being a trusted advisor to customers. The position offers a competitive base pay, equity, variable compensation, and benefits.

Senior Software Engineer, Core

Company: Ava Labs

Location: New York, NY / Remote

Posted Jan 24, 2025

Data Systems Lead

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 24, 2025

Manager, Executive Communications

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Executive Communications professional. The role involves writing engaging communications assets, supporting editorial strategy, tracking trends, and collaborating with various teams. The ideal candidate has a Bachelor's degree, 5-7 years of communications experience, strong project management skills, and the ability to innovate and produce measurable results. The position offers a competitive salary, benefits, and opportunities for career growth.

Recruiter (Oil & Gas, Midstream)

Company: Workrise

Location: Remote

Posted Jan 24, 2025

Workrise is seeking a Recruiter for the Oil and Gas Midstream team. The role involves sourcing workers, reviewing resumes, and finding job opportunities across various categories and roles. The recruiter will collaborate with the worker recruiting and sales teams to maintain a pipeline of workers for quick and efficient delivery to clients. The position requires a Bachelor's degree, 2+ years of client-facing experience, and 3+ years in the Oil and Gas industry. The recruiter will also support the Workforce team, provide market trends, and communicate effectively with various audiences. The role involves travel, use of office equipment, and computer programs. The recruiter should be able to lift up to 25 lbs.

Director, Sales - Philippines

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 24, 2025

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and have the opportunity to travel up to 75% within Central and South United States, with occasional international travel. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. Thermo Fisher Scientific offers competitive remuneration, benefits, and a range of employee perks.

Regulatory Affairs Manager - Medical Devices

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Clinical Trial Reg Affairs Manager specializing in medical devices and diagnostics. The role involves developing regulatory strategies, supporting product development, and working across the full product lifecycle. Responsibilities include understanding and interpreting regulatory requirements, authoring pre-submissions, reviewing protocols, drafting product technical documentation, and preparing IDE submissions. The ideal candidate should have a Bachelor's Degree, solid understanding of global regulatory requirements, experience with therapeutic medical devices, and proven experience in authoring FDA marketing applications. Excellent communication, project management, and analytical skills are required. Thermo Fisher Scientific offers competitive remuneration, healthcare, and a range of employee benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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