Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Platform Architect

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 24, 2025

Partnership LLC Tax Director

Company: CFGI

Location: Remote

Posted Jan 24, 2025

CFGI is seeking a Tax Director with extensive experience in Big4 public accounting or industry. The role involves leading the FlowThrough tax practice, managing challenging tax compliance and consulting projects, and working directly with clients. Key responsibilities include reviewing federal and state income tax compliance, supporting clients with project-specific roles, assisting with M&A transactions, and providing tax memos on partnership taxation. The ideal candidate should possess strong research and analytical skills, excellent organizational skills, and the ability to work under deadlines. A Bachelor's Degree in Accounting, Masters in taxation, and CPA are preferred. Travel to client sites in Boston, New York, Philadelphia, and Washington DC is required.

Sales Development Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Demand Generation, Marketing Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Account Executive - SMB (DACH Region)

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

GCP Auditor

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is seeking a seasoned Medical Device lead auditor with over 10 years of experience in the Clinical Research industry, specifically in Medical Devices. The candidate must be proficient in Good Clinical Practice, including 21 CFR, ISO14155, ICH GCP, and have expertise in FDA BIMO Audit expectations and ISO20916, EU IVDR. The role involves project management, audit planning, execution, and report issuance. The candidate will also identify opportunities for RQM+ to provide additional support, mentor junior auditors, and maintain training in new regulations. This is a client-facing role requiring strong communication skills, integrity, and the ability to handle challenging situations with diplomacy. RQM+ values its employees, offering a competitive compensation package and a focus on work-life balance.

Digital Transformation Leader

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 24, 2025

Senior Toxicologist

Company: RQM+

Location: Remote

Posted Jan 24, 2025

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They offer comprehensive services including clinical trials, lab services, and reimbursement services, supporting market access for medical devices, digital therapeutics, and diagnostics. The company has deep expertise in all clinical specialties and works with top medical device manufacturers. The Toxicologist position involves technical support for toxicological risk assessment, biological evaluation, and regulatory compliance. Requirements include a degree in Toxicology, technical writing experience, and knowledge of US FDA and European regulations. RQM+ values its employees, offering a rewarding work environment with a focus on work-life balance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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