Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Casualty Claim Specialist - Florida

Company: The Auto Club Group

Location: Remote

Posted Jan 24, 2025

The Auto Club Group is currently hiring for a Senior Claim Specialist position in Florida. The role involves handling highly complex technical issues and claims with a high level of authority. Key responsibilities include reviewing claims, contacting insured parties, conducting thorough investigations, and determining claim payouts. The position offers a competitive salary of $75,000 - $85,000 annually, along with comprehensive benefits. Preferred qualifications include a degree in Business Administration, Insurance, or a related field, and relevant work experience. Required qualifications include a Florida State Adjuster License, and five years of experience in claim settlements, injury claims, and coverage analysis. The Auto Club Group is committed to providing a rewarding career with opportunities for growth and development.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Senior Director Product Management (Remote)

Company: Broadridge

Location: Boston, MA / Remote

Posted Jan 24, 2025

Broadridge is hiring for a Senior North American Product Manager for SBL. The role involves gathering requirements, creating product designs, and defining user stories. The ideal candidate should have extensive experience in the Northern American Securities Finance Market, knowledge of Loanet, DTC, and Books and Records systems, and strong business analysis skills. The position is remote with limited travel for team meetings. The salary range is between $165,000 - $185,000. Broadridge values a diverse, equitable, and inclusive environment.

Integration Consultant

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking an Integration Consultant. The role involves delivering high-quality solutions, providing excellent consulting services, and ensuring quality in requested integrations. The ideal candidate should have 1-3 years of experience in a Professional Services consulting environment, strong communication skills, and a degree in Computer Science or related field. Preferred qualifications include knowledge in specialized functional areas, development languages, and development tools. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits and competitive pay.

Regional Sales Director, Connecticut

Company: Illumio

Location: Watertown, CT / Remote

Posted Jan 24, 2025

Wind Technician - OK1 Woodward, OK Area

Company: GE Vernova

Location: Shawnee, OK / Remote

Posted Jan 24, 2025

The Wind Technician role involves maintaining optimal function and output at wind sites through daily turbine operations, required maintenance, safety checks, quality control, and warranty repairs. The role requires working with site leadership to execute contractual obligations, perform maintenance and repairs, troubleshoot complex mechanical, hydraulic, and electrical problems, and document all work. The ideal candidate should have a high school diploma or GED, minimum of 1 year of experience as a Wind Technician or Wind Mechanic, or equivalent experience with hydraulic, electrical, and basic power hydraulic tools. They must also pass a Technical Knowledge Assessment and have basic computer skills. The role involves handling repetitive weight, climbing towers up to 300 feet daily, understanding electrical schematic drawings, and working in various environments. Flexibility for rotating shifts and on-call duties is required.

Senior Engineer II - Availability

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Sr. Health Systems Executive - National

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The Health System Executive role at Thermo Fisher Scientific involves identifying, assessing, and acquiring new business within assigned accounts, maintaining existing revenue, and expanding business relationships. This position requires a B.S. degree, preferably in Science, Engineering, or Business, and 7+ years of relevant commercial or marketing experience. The role involves leading prime contracts, prospecting for new opportunities, developing customer-centric strategies, and coordinating activities across divisional sales teams. The position is remote with frequent travel (approximately 50%), and is based near a major airport, preferably on the West Coast. The salary range is $130,900.00-$186,300.00, with additional benefits including health plans, employee assistance programs, and retirement savings programs.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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