Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Surety Senior Underwriter

Company: Liberty Mutual Insurance

Location: Charlotte, NC / Remote

Posted Jan 24, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: Sebring, FL / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Head of Microsoft Alliance LATAM to lead growth, revenue, and customer adoption through innovative partnerships. The role involves managing a team to expand services signings and revenue, collaborating with customer partners, and creating, building, and managing relationships with alliance partners. The ideal candidate should have 5+ years of sales and business development experience, deep knowledge of Microsoft Partner programs, and outstanding client management skills. Kyndryl offers a competitive compensation range, comprehensive benefits, and opportunities for career growth.

Software Engineer II - Message Security Detection

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is recruiting a Software Engineer to join the Threat Response Engine team, crucial in their mission to safeguard global enterprises from diverse email threats. Utilizing behavioral AI, they've developed advanced protection for over 15% of Fortune 500 companies. The role involves architecting, designing, and building the Automated Threat Response Engine, operationalizing a highly autonomous and scalable threat response system for multiple datacenters and regions. The ideal candidate should have 3+ years of Python backend development experience, proven ability to solve complex problems, and experience with log analytic tools.

Customer Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 24, 2025

Kyndryl is seeking an Account Management Partner to drive proactive account growth, develop and execute cutting-edge account strategies, and build trusted relationships with top-level executives. The role involves leading one or more Portfolio or Strategic accounts, generating new opportunities, and expanding existing work into larger scopes and new capabilities. The ideal candidate should have 5+ years of experience running account P&L, deep knowledge of business and technology trends, and proven experience with revenue growth, cost, profitability, trends, and risks. Japanese language proficiency and experience in the Manufacturing industry are preferred. Kyndryl values diversity and offers opportunities for career growth, including hands-on experience, learning opportunities, and certification in major platforms.

Senior Customer Success Manager

Company: Simon Data

Location: New York, NY / Remote

Posted Jan 24, 2025

Simon Data, founded in 2015, is seeking a Senior Customer Success Manager. The role involves leading strategic client engagements, driving technical solutions, and managing renewals and upsells. The ideal candidate should have 5+ years of experience in consulting, customer success, or client-facing roles, with strong analytical skills and experience with CRM and project management tools. The position is remote but candidates must live in Eastern Time. Simon Data offers comprehensive benefits including 100% coverage of medical premiums, flexible PTO, and a professional development stipend.

Sr. VoIP Engineer (Remote, IND)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior VoIP Engineer. The role involves expanding and supporting enterprise VoIP, collaborating with solution providers, and providing advanced support for various VoIP platforms. The ideal candidate should have extensive experience in VoIP and contact center engineering, strong troubleshooting skills, and excellent customer service abilities. The position offers a dynamic, fast-paced environment with opportunities for continuous learning and improvement. CrowdStrike values inclusivity, career flexibility, and commitment to customers, community, and team members.

Sr. Graphic Designer

Company: Bradshaw Home

Location: Rancho Cucamonga, CA / Remote

Posted Jan 24, 2025

Software Engineer II

Company: Pathward

Location: Remote

Posted Jan 24, 2025

Pathward is a hybrid remote office company dedicated to growing talent anywhere, with onsite locations in Sioux Falls, Scottsdale, Troy, Franklin, and Dallas. They are a financial empowerment company working with innovators to increase financial availability, choice, and opportunity for all. Pathward is seeking a software developer with experience in Python frameworks, AWS services, and CICD tools. The role involves developing flexible, maintainable solutions, solving development problems, and participating in software development processes. The company values diversity and inclusion, and encourages applications from women and people of color. The salary range is $69,098 - $127,614, with additional benefits including health insurance, 401k, life insurance, disability benefits, and paid time off.

IT Internal Audit Associate Director

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages