Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Product Designer

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 24, 2025

Contractor: Lead Data Engineering Services

Company: Newsela

Location: Remote

Posted Jan 24, 2025

The job posting seeks a contractor with expertise in data engineering, based in Mexico or Argentina. The role involves working with app developers and data stakeholders to create data system changes, respond to data inquiries, and lead initiatives. Key responsibilities include developing documentation, building and maintaining data pipelines, establishing a data catalog, and optimizing SQL query performance. Required skills include proficiency in SQL, Python, and relational datastores, experience with data pipelines and DAG tooling, and managing large-scale data migrations.

3D Artist, Horizon

Company: Meta

Location: Remote

Posted Jan 24, 2025

Principal Backend Software Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Atlassian is seeking a Principal Software Engineer to join one of their Sydney engineering teams. The role offers flexibility in working location, with opportunities to work from an office, home, or a combination. Atlassian values expertise and mentorship, emphasizing the candidate's ability to take on high-level responsibilities and guide junior members. The ideal candidate should have a degree in Computer Science or related field, expert-level experience in languages like Java, Python, C#, C/C++, or Ruby, and a passion for collaborating and mentoring. The role involves tackling complex problems, leading code reviews, and contributing to company-wide initiatives. Atlassian offers competitive perks and benefits, fostering a culture that values diverse perspectives and experiences.

Associate, Affordability

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is hiring an Associate, Affordability for its Clinical Review team. The role involves managing Utilization Management Affordability initiatives, project management, and cross-functional collaboration. The successful candidate will report to the Senior Medical Director and work in a blended work culture, with the option to work remotely or in one of Oscar's offices. The role requires 3+ years of program management experience and a Master's Degree. Benefits include health insurance, paid parental leave, and a 401(k) plan. Oscar values diversity and equal opportunity, fostering an environment where employees can be their authentic selves.

Senior Software Engineer II (Kubernetes)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is seeking a passionate engineer to join their Kubernetes team. The role involves developing the DigitalOcean Managed Kubernetes product, collaborating to create intuitive developer experiences, and designing back-end services. The ideal candidate will have experience with Go, Kubernetes, and Docker, and a strong interest in building quality software for developers. DigitalOcean offers a competitive salary, equity compensation, and a focus on career development and well-being.

Manager, Software Engineering (Merchant Interfaces)

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm, a company reinventing credit, is expanding its Merchant Interfaces team. They seek an experienced Engineering Manager to lead a high-performing team responsible for APIs that merchants use to integrate with Affirm, including top partners like Amazon and Stripe. The role involves managing a team focused on building and scaling merchant and partner APIs, driving project planning and prioritization, and fostering a supportive environment. The ideal candidate will have 4-6+ years of leadership experience, passion for cross-functional collaboration, and expertise in system design. Affirm offers competitive compensation, flexible work arrangements, and comprehensive benefits.

Mid Market Account Executive

Company: Abnormal Security

Location: Remote

Posted Jan 24, 2025

Abnormal Security is seeking a Mid-Market Account Executive to join their sales team. The role involves selling Abnormal's security solutions to small to medium-sized businesses, managing the entire sales cycle from prospecting to closing deals. The ideal candidate should have a hunter mentality, cybersecurity experience, and team selling skills. They must be able to prospect into Mid-Market accounts, understand customer problems, and present value based on these issues. The role requires a disciplined approach to sales methodology, time management, and the ability to develop and present a high ROI business case. Cultural fit is also important, with values including velocity, ownership, intellectual honesty, customer obsession, and excellence. Additional nice-to-have qualifications include 2+ years of cybersecurity sales experience, MEDDIC or similar sales methodology training, and strong professionalism, integrity, and drive.

Senior Software Engineer - Code Analysis

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 24, 2025

Datadog is seeking a developer to build robust, customer-facing products, focusing on sustainability and customer impact. The role involves collaborating with product and design teams, leading technical efforts, and evangelizing the project. The ideal candidate has experience with backend languages like Go, Python, or Java, and data stores such as PostgreSQL, Cassandra, Redis, or ElasticSearch. They should also understand high availability and performance in distributed systems. Benefits include new hire stock equity, professional development, mentorship, and a supportive company culture.

Sr Chemistry Account Manager

Company: Waters

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Waters Corporation is looking for a Chemistry and Consumables Sales Specialist for the East Bay San Francisco territory. The role involves selling Waters' chemistry product lines, including HPLC, UPLC, LC/MS, and SFC columns, and other consumables. The ideal candidate should have a BS/BA in chemistry or a related field, at least 3+ years of LC and/or LC/MS experience, and strong communication and presentation skills. The role requires developing a territorial business plan, understanding customer needs, and promoting Waters' solutions. The base pay ranges from $92,000-$122,500 per year.

Senior Content Designer in IT Ops

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Atlassian is seeking a senior content designer to join their IT Ops team in India, a rapidly growing product group. The role involves establishing content design's role, experimenting with UI information, and collaborating with product managers, engineers, and designers. The ideal candidate should have 5+ years of UX writing/content design experience, background in structured content, and proficiency in Confluence and Figma. Atlassian values diverse perspectives and offers comprehensive perks and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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