Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Head of Disputes

Company: Robinhood

Location: Denver, CO / Remote

Posted Jan 24, 2025

Executive Director, Business Development - Key Accounts (BioPharma), Central Labs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job description outlines a leadership role for a Key Accounts program within the Central Labs division of the Analytical Services Division (ASD). The successful candidate will lead a team of Key Account Managers, driving revenue growth and authorizations for top accounts. Key responsibilities include developing a value proposition, strategic account plans, and strong relationships with key clients. The ideal candidate should possess extensive experience in clinical business development, key account management, and sales management, with a deep understanding of the laboratory and clinical trials market. The role requires excellent leadership, organizational skills, and the ability to build and motivate high-performing teams. The position is global and can be remote within the US, preferably in the east coast time zone.

Physical Security Enablement Manager

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Physical Security Enablement Manager. The role involves managing security enablement projects, determining methods and processes for complex data center security issues, and leading cross-functional teams. Responsibilities include process management, project management, data center enablement, training, systems support, and design engineering. The ideal candidate will have a Bachelor's degree in a related discipline, proven years of experience, and certification with a major security system manufacturer. Equinix is committed to diversity and equal employment opportunities.

Regional Alliances Manager, Majors - East (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Alliances Manager for the Eastern US. The role involves working with partners to maximize platform adoption, building strong relationships, and growing business within VAR/Reseller, Technology Alliances, and GSI partner channels. Key responsibilities include identifying and recruiting partners, coordinating technical enablement, developing a technical enablement strategy, supporting internal teams' engagement with partners, strategizing marketing programs, and maintaining knowledge of industry trends and competitive landscape. The ideal candidate should have a university degree, 7+ years of channel sales experience, strategic thinking, hunter mentality, new partner development experience, and strong communication skills.

Account Executive for SkyHive - APJ

Company: Cornerstone OnDemand

Location: Singapore / Remote

Posted Jan 24, 2025

The text describes a sales role at SkyHive, focusing on driving revenue growth through strategic shifts from Jobs to Skills. The role involves hunting and closing new and existing Cornerstone accounts, exceeding sales targets, and partnering with various teams to ensure client satisfaction. The ideal candidate should have 5+ years of enterprise sales experience, fluency in English, and preferably additional languages. An HR tech or data solution background is required, along with a proven track record in selling to VP and C-level executives.

Arity- Business Systems Manager - Arity

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Business Systems Manager. The role involves developing and implementing project reviews, system analysis, enhancements, and testing of various applications. The manager will act as a liaison between IT, product managers, compliance, and end-users. Key responsibilities include analyzing project requirements, recommending solutions, and driving system changes. The company offers a competitive salary and a flexible, inclusive environment. The job involves supervisory duties and requires a bachelor's degree and 7+ years of experience.

Advisory Solution Consultant

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant. This role involves leading product sales, conducting discovery workshops, and providing technical expertise. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Senior Technical Training Instructor

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages