Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

SEO Senior Strategist

Company: TripAdvisor

Location: New York, NY / Remote

Posted Jan 24, 2025

Tripadvisor is seeking a Sr. SEO Strategist for the Experiences & Things to do category. The role involves driving a best-in-class search strategy, partnering with product, user research, and content teams, and optimizing the site for search engines. The ideal candidate should have 8+ years of SEO experience, strong analytical skills, excellent communication, and a passion for travel. The company values accountability, transparency, growth mindset, diversity, adaptability, and being traveler-obsessed.

Sales

Company: J. J. Keller & Associates, Inc.

Location: Fond du Lac, WI / Remote

Posted Jan 24, 2025

Software Engineer - Backend (New Product)

Company: KeepTruckin

Location: Canada / Remote

Posted Jan 24, 2025

KeepTruckin, a company specializing in AI and computer vision technology, is seeking a Software Engineer to build financial products and services. The role involves creating APIs/services for transaction processing, improving system performance, and working with cloud infrastructure. The ideal candidate should have a degree in Computer Science, 3+ years of software development experience, and expertise in Ruby on Rails, Go Lang, Java, or similar languages. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

Senior FP&A Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Regional Vice President, Enterprise Sales - Southeast Territory (Remote)

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health, a tech-driven healthcare company, is seeking an Enterprise Sales Director. The role involves selling the company's suite of products to large employers (5,000-20,000 employees) to enhance their healthcare offerings. The ideal candidate should have 7+ years of sales experience, a proven track record in the enterprise west coast market, and strong relationship-building skills. The company, recognized as a 2019 Best Place to Work and a UCSF Digital Health Award winner, aims to revolutionize healthcare through technology.

Senior Data Pipeline Engineer

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company, is recognized for its innovative approach to education, addressing societal issues like financial wellness and mental health. Founded in 2008, it has impacted over 41 million learners worldwide. The company's Impact-as-a-Service solution has earned accolades from Fast Company and Fortune Magazine. EVERFI's Senior Data Engineer role involves leading the establishment of an enterprise data model, architecture, strategy, and roadmap. The role requires expertise in data storage products, ETL solutions, large-scale data architectures, data manipulation languages, data visualization technologies, and code hosting platforms. The company offers competitive benefits, a casual work environment, and a strong commitment to diversity and inclusion.

Sr. Marketing Manager - Consumer Engagement

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

The Consumer Marketing Engagement Manager at Included Health is a strategic role responsible for driving account activation and member utilization of the company's healthcare product. The ideal candidate should have diverse marketing channel expertise, strong collaboration skills, and a results-driven mindset. They will lead marketing initiatives for large market accounts, focusing on brand awareness, account registration, and first-time use of Included Health's products. The role involves creating an engagement playbook, developing strategic communications plans, and presenting campaign ideas. The candidate must have a minimum of 7 years of consumer marketing experience, excellent communication skills, and the ability to work independently in a fast-paced startup environment.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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