Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, and research reports on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to collaborate with cross-functional teams. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Healthcare Brand Manager

Company: GANNETT

Location: White Plains, NY / Remote

Posted Jan 24, 2025

LocaliQ, part of USA TODAY NETWORK, is recruiting for a Healthcare Account Executive role. The position is remote but within reasonable driving distance to Westchester County, NY. The role involves building relationships with local businesses for advertising and digital marketing plans. The company offers a competitive package including base salary, uncapped commission, benefits, and more. The ideal candidate should have strong digital marketing acumen, at least 5 years of experience in the healthcare industry, and excellent communication skills. The role requires travel to the Westchester market and attending healthcare-related events.

Cost Analyst

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Leidos Engineering is recruiting for an experienced Project Cost Analyst to join their Power Delivery Solutions division. The role involves working with project managers and engineering leads to provide comprehensive Project Management Services for electric utility clients. The analyst will be part of a Project Management Office, ensuring successful project delivery. Key responsibilities include developing and maintaining project budgets, using earned value management techniques, and producing project control reports. The ideal candidate will have a Bachelor's degree in Business, Engineering, Construction Management, or a related field, and at least 3 years of relevant project controls/cost analysis experience. Familiarity with ECOSYS software and expertise in electric power infrastructure projects are required. The position is based in Central Ohio with periodic travel to client offices. Leidos offers opportunities for professional development, including PMP certification, leadership training, and mentorship programs.

Engineering Manager - Civil/Structural Design (Remote Eligible, U.S.)

Company: GE Vernova

Location: Wilmington, NC / Remote

Posted Jan 24, 2025

The Engineering Manager - Civil/Structural Design role at GE Hitachi Nuclear involves leading a diverse team of engineers and scientists responsible for designing nuclear plant systems and structures. Key responsibilities include providing technical and managerial leadership, planning and managing engineering tasks, collaborating with internal and external partners, and ensuring on-time fulfillment of engineering commitments. The role requires a Bachelor's degree in Engineering or related field, at least 10 years of engineering experience, and 5 years of Civil/Structural Design experience in the nuclear industry. Desired qualifications include a Masters in Civil Engineering, Professional Engineer registration, strong leadership skills, and experience with project management. The position offers a competitive salary range of $127,000 to $200,000, bonuses, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages