Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Corporate Litigation Attorney (Remote)

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking an experienced in-house counsel for a Corporate Litigation role within their Global Litigation group. The role involves managing complex commercial and employment litigation, advising on legal strategies, and providing counsel on emerging legal issues. Key responsibilities include overseeing lawsuits, interviewing and retaining law firms, reviewing pleadings, developing strategies, participating in mediations, and preparing settlement agreements. The ideal candidate will have 7+ years of complex litigation experience, insurance experience a plus, and a J.D. from an accredited institution. Allstate offers a competitive salary and a collaborative, inclusive work environment.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Hootsuite is seeking a German-speaking Senior Customer Success Manager to manage high-value customers in the assigned vertical. The role involves building and maintaining influential relationships, driving business outcomes, and ensuring best-in-class user adoption, revenue retention, and growth. The ideal candidate should have significant customer-facing experience, solid knowledge of social media, and tech savviness. They should be customer-focused, collaborative, and committed to results. The role offers a flexible work arrangement and is open to applicants in the UK and Germany.

Sr Advisory Solution Consultant - State and Local

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 10+ years of pre-sales experience. The role involves supporting State and Local Solution Sales, guiding revenue, and providing product-specific solutions. The consultant will lead discovery workshops, develop client relationships, and provide feedback to product management. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Software Engineer II, Data

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

FiscalNote is seeking an experienced Software Engineer to join their Data Engineering team. The role involves scaling and improving data processing capabilities, designing and building services for handling large collections of policy and policymaker data, and creating reliable systems for timely and accurate data delivery. The ideal candidate should have strong SQL skills, experience in backend or data engineering, and proficiency in Python. They should also be comfortable working with a full stack of technologies, including API services, databases, and cloud computing platforms.

Technical Director of Knowledge Management

Company: Bixal

Location: Remote

Posted Jan 23, 2025

Bixal, a consulting firm based in Fairfax, VA, is seeking a Technical Director of Knowledge Management for a USAID-funded project. The role involves strategic leadership in communications, web development, and knowledge management. Key responsibilities include developing communication strategies, overseeing creation of knowledge products, managing web platforms, and leading KM activities. The ideal candidate should have a Master's degree, extensive experience in knowledge management, and expertise in USAID-funded projects. Benefits include flexible hours, work-from-home options, and comprehensive health benefits.

Senior Reinsurance Accountant

Company: Liberty Mutual Insurance

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Research Associate, Brokers, Asset Managers & Exchanges - Associate

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 23, 2025

Deutsche Bank is seeking a Research Associate for its Equity Research Department in New York, NY. The ideal candidate will have an MBA, Level 2 CFA, or relevant experience in finance. The role involves working closely with the Senior Analyst to provide research coverage of stocks for external Firm clients and internal constituents. Key responsibilities include financial modelling, industry research, and translating quantitative findings into written reports. Strong quantitative, writing, and presentation skills are required, along with proficiency in Microsoft Excel, Word, and PowerPoint. Deutsche Bank offers a diverse and inclusive environment, a hybrid working model, competitive compensation, and various benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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