Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Data Scientist - Insurance Modeling

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is a startup aiming to revolutionize commercial insurance for small businesses by making it affordable and user-friendly. They leverage technology and AI to enhance the buying and experiencing process of commercial insurance. The company values diversity and entrepreneurship, and is seeking an AI Data Scientist to establish best-in-class data analytics. The role involves working on various risk and underwriting challenges, leveraging advanced ML algorithms, and impacting mission-critical functions. The ideal candidate should have a quantitative degree, 5+ years of experience in P&C insurance, and strong skills in SQL, Python, and NLP. Pie offers competitive compensation, equity, comprehensive health plans, and a flexible work environment.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Sales Representative (Pacific Northwest)

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

This job position is for a home-based sales role covering Washington, Oregon, and Vancouver, Canada. The role involves maintaining customer relationships, developing new prospects, and promoting new growth products. The ideal candidate should have 5-10 years of experience in selling value-added products in a construction-related field, a Bachelor's Degree, and a strong sales orientation. They must possess technical sales knowledge in commercial construction, good problem-solving skills, and the ability to work as part of a team. The role requires attending sales meetings, training programs, and trade shows, and maintaining up-to-date records through computer systems.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Sports Director

Company: Area Scouts

Location: Broken Arrow, OK / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves closing deals worth $20k to $100k, managing trials, and negotiating multi-faceted pricing. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

Robotics Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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