Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 23, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded $7.8 billion across 35,000+ projects, aiming to revitalize aged U.S. housing stock. With over 400 employees, they've won numerous awards and lend in 27 states plus Washington, D.C. The Funding Specialist role involves guiding loans post-closing, ensuring a smooth borrowing experience, and fostering relationships with closing agents, brokers, and borrowers.

Content Editor

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

Senior Backend API Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Membership Retention Specialist-Work From Home

Company: AAA Club Alliance

Location: Newark, DE / Remote

Posted Jan 23, 2025

AAA is recruiting for a Retention Specialist role, offering a competitive hourly rate of $15.50, a monthly incentive bonus plan, comprehensive benefits, and a flexible work schedule. The role involves communicating membership value, deploying product knowledge, and handling customer inquiries. Minimum qualifications include high school diploma, 2-5 years of customer sales and service experience, and ability to work remotely. AAA is committed to diversity and inclusion.

Digital Designer

Company: Dun & Bradstreet

Location: Williamsport, PA / Remote

Posted Jan 23, 2025

Dun & Bradstreet is currently at a transformative phase, focusing on strengthening its culture and fostering creativity, innovation, and growth. The company is passionate about its purpose of helping customers improve business performance using Dun & Bradstreet's Data Cloud and Live Business Identity. They are seeking a digital designer with 3-5 years of experience to build the website's visual identity, design for mobile responsive user experiences, and create graphics for social media and web channels. The ideal candidate should be a creative problem solver, self-motivated, well-organized, and have excellent communication skills. Experience with WordPress, Adobe design suite, and Marketo is preferred.

Partner Talent Strategist, Staffing Agencies

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a proactive individual to drive the growth of its partner ecosystem. The role involves engaging with staffing agencies, managing relationships, and executing programs to accelerate ramp times and improve partner sales productivity. The ideal candidate should have excellent organizational and interpersonal skills, a proven track record in stakeholder engagement, and strong project management capabilities. They must be capable of working in a fast-paced environment, possess excellent communication skills, and have a positive demeanor.

Head of Customer Success

Company: Pilotly

Location: Oakland, CA / Remote

Posted Jan 23, 2025

Quality Engineer, Distribution

Company: JUUL Labs

Location: Remote

Posted Jan 23, 2025

JUUL Labs, a rapidly growing company, is seeking a Quality Engineer to join their Quality Supply Chain Distribution team. The role involves working as a quality representative at distribution sites, providing focused quality engineering support, and proactively investigating issues to implement corrective actions. The ideal candidate should have 3-5 years of industry experience in quality disciplines, experience in FDA and ISO 13485 regulated environments, and ASQ Certification and ISO 13485 Lead Auditor Certification preferred. JUUL Labs offers a competitive package including career growth opportunities, equity and performance bonuses, and comprehensive benefits.

Database Architect

Company: Black Mountain

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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