Strong Customer Service Skills Jobs in Remote

485,455 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Software Development Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Senior Software Development Engineer to build and maintain a distributed compute system. The ideal candidate should have 4+ years of hands-on software development experience, preferably in Go, Java, Python, or .NET. They should be comfortable with public cloud infrastructure components and have experience implementing unit and integration tests. The role involves writing testable, readable, and maintainable code, performing code reviews, and engaging in technical discussions. The candidate will also proactively automate processes, improve code quality, and participate in on-call rotations to support production systems. Autodesk values a culture of belonging and offers competitive compensation packages.

Territory Account Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Sales Account Manager in St. Louis, Missouri. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The company culture emphasizes incredible service, quality products, and same-day shipping. As a Sales Account Manager, one can expect to design their day, manage accounts across various industries, and have opportunities for travel and career growth.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites a Lead BI Analyst to optimize digital user journey and enhance website/mobile app performance. The role involves building KPIs, automating dashboards, and creating innovative solutions. Candidates should have a Bachelor's degree with 3+ years in advanced analytics, Python expertise, and knowledge of BI/visualization tools. CDW values collaboration, integrity, inclusivity, and personal growth, offering a supportive work environment with diverse perspectives.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

Channel Account Manager, MCR (Florida)

Company: Cloudflare

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages