Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Account Manager

Company: HitPay

Location: Remote

Posted Nov 23, 2025

This job posting highlights a role as an Account Manager at HitPay, focusing on merchant growth and retention through product upsells, data analysis, and collaboration with teams. It emphasizes competitive compensation, innovation in payment solutions, and opportunities to shape merchant growth within a dynamic environment.

Sr Salesforce Administrator

Company: First Advantage

Location: Remote

Posted Nov 22, 2025

The job description outlines the responsibilities and requirements for a Senior Salesforce Administrator role at First Advantage. The role involves day-to-day configuration, support, maintenance, and improvement of the Salesforce platform across multiple business units. The ideal candidate should have 5+ years of hands-on Salesforce administration experience, strong understanding of Salesforce best practices, and experience with Sales Cloud, Service Cloud, and integration with tools like Salesloft, ZoomInfo, and DocuSign.

Senior Director - Payment Operations

Company: Blackbaud

Location: Remote

Posted Nov 22, 2025

The job posting is for a Senior Director of Payment Operations role at Blackbaud. The role involves leading the design, deployment, and maintenance of complex payment processing infrastructure. The ideal candidate should have 15+ years of experience in payment processing infrastructure and operations, 10+ years of hands-on experience in the payments industry, and 8+ years of people management experience. The role requires technical expertise in payment gateways, acquiring and issuing systems, tokenization, modern payment platforms, and fraud detection technologies. The candidate should also have strong leadership and communication skills.

Lead Multimedia Designer

Company: Skyrocket Studios

Location: Remote

Posted Nov 22, 2025

The job description outlines a leadership role for a multimedia design team, focusing on team management, creative strategy, content development, and creative direction. The role requires strong leadership skills, proficiency in design tools, and the ability to align creative output with brand goals and client objectives.

Enterprise Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 22, 2025

Rain, a fast-growing fintech company with $400M in funding, seeks experienced sales professionals. They emphasize innovation, diversity, and competitive benefits while highlighting their mission-driven culture and global team.

Senior Research Program Manager - Information Sharing

Company: Netflix

Location: Remote

Posted Nov 22, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Insights team plays a crucial role in uncovering and sharing deep human insights to guide innovations across Netflix. The role involves working with researchers, data practitioners, and leaders to ensure insights have optimal business impact. Strong communication, storytelling, and collaboration skills are essential.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Senior Tax Analyst - Indirect and Income Taxation

Company: iRhythm

Location: Remote

Posted Nov 22, 2025

iRhythm offers a Senior Tax Analyst role with opportunities to impact cardiac health, grow professionally, and work on global tax compliance. The position involves managing indirect taxes and contributing to strategic planning.

Clinical Educator

Company: Lingraphica

Location: Remote

Posted Nov 22, 2025

Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.

Chief Medical Officer

Company: VSP Vision

Location: Remote

Posted Nov 22, 2025

The Chief Medical Officer will oversee clinical optometric care, align services with organizational goals, and ensure high-quality, accessible eye care. They will lead the optometry team, develop clinical protocols, ensure compliance, analyze patient outcomes, and drive strategic planning for service expansion and innovation.

Reinforcement Learning Research Intern for Game AI

Company: SONY global

Location: Remote

Posted Nov 23, 2025

Sony AI is inviting passionate PhD students to join as Research Scientist Interns specializing in deep reinforcement learning. The internship offers an opportunity to contribute to cutting-edge research in the Game AI field and collaborate with a multidisciplinary team. The position is fully remote or hybrid in the Zurich office, with a flexible duration of 3 to 6 months in 2026.

Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Nov 22, 2025

CoreSphere is seeking a Salesforce Developer with progressive experience in software development, strong communication and analytical skills, and the ability to work independently in a high-paced environment. The role involves implementing CICD environments, solutioning, designing and developing business application functionality, performing fitgap analysis, and providing technical assistance. The position requires US citizenship and a bachelor's degree in a related field.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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