Strong Customer Service Skills Jobs in San Francisco, CA

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Looking for Strong Customer Service Skills jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the San Francisco, CA area.

Journeyman Electrician

Company: Dynasty Electric, Inc.

Location: San Jose, CA

Posted Aug 31, 2025

Read and interpret blueprints, schematics, and technical drawings to determine the layout of electrical systems. San Jose, CA 95112 (Preferred).

Production Designer, Presentations - Apple Ads Marketing

Company: Apple

Location: Cupertino, CA

Posted Aug 31, 2025

Translate initial marketing and design concepts into polished, high-quality presentations that meet technical specifications and brand guidelines Produce final…

Controller

Company: Creative Financial Staffing

Location: San Antonio, TX

Posted Sep 01, 2025

Strong technical accounting skills and a passion for process improvement. Implement and optimize ERP systems (Sage Intacct preferred; large ERP experience…

Trust & Safety, Threat Analyst/Risk Advisor

Company: Apple

Location: Cupertino, CA

Posted Aug 31, 2025

In-depth analysis and understanding of the UX and technical design of the feature, with a desire to test comprehensively the different functionalities and…

Software Quality Automation Engineer - Mail, Messages and FaceTime

Company: Apple

Location: San Diego, CA

Posted Aug 31, 2025

You will be responsible for planning, crafting, maintaining and driving test cases. Excellent communication skills are a requirement due to the high level of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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