Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Product Marketing Manager

Company: Jane App

Location: USA

Posted Nov 19, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by simplifying their lives. They are seeking a Senior Product Marketing Manager to lead strategic initiatives, own key business segments, and drive measurable business impact. The role offers autonomy, flexibility, and the opportunity to work with a mission-driven team.

Senior Graphic Design

Company: Blue Star Families

Location: USA

Posted Nov 19, 2025

Blue Star Families is seeking a senior graphic design contractor to provide design support for their collateral needs. The contractor will work remotely for approximately 68 weeks, 20-25 hours per week, and will be responsible for creating various design assets while maintaining the organization's brand identity. Preferred qualifications include experience in nonprofit design, proficiency in Adobe Creative Suite and Canva, and familiarity with military families and cause-based storytelling.

Technical Client Success Manager

Company: Atmosera

Location: USA

Posted Nov 19, 2025

Atmosera seeks a Technical Client Success Manager to manage strategic client relationships, drive satisfaction, and deliver solutions. The role offers competitive compensation, benefits, and growth opportunities.

Senior Program Manager - Insights & Adoption

Company: Airbnb

Location: USA

Posted Nov 19, 2025

Airbnb is seeking a dynamic Senior Manager to lead the Policy team in scaling global efforts. The role involves shaping policy conversations, driving adoption of tech programs, and collaborating with cross-functional teams. The company values innovation, collaboration, and diversity.

FedRAMP Subject Matter Expert

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.

Android Engineer

Company: Brilliant

Location: USA

Posted Nov 19, 2025

Brilliant emphasizes creating better problem solvers through interactive learning, prioritizing a healthy business model and team values like adventure, excellence, and candor. They seek experienced engineers to build innovative educational products with competitive compensation and benefits.

Director - SEM

Company: Gametime United

Location: USA

Posted Nov 19, 2025

The Director of SEM at Gametime will lead the company's paid search strategy, driving performance, efficiency, and innovation across mobile and web platforms. The role involves owning the SEM vision and roadmap, leading a high-performing team, collaborating with various departments, and shaping the next generation of automation, measurement, and experimentation frameworks.

Senior Software Engineer - Trust Safety

Company: Airbnb

Location: USA

Posted Nov 19, 2025

The role of a Senior Software Engineer on the Safety Foundation team at Airbnb involves collaborating with various teams to detect and stop potential risky bookings or identify risk users. The position requires expertise in building large-scale systems, experience with Scala, Java, JavaScript, or Python, and the ability to work collaboratively in cross-functional teams. The company is committed to inclusion and belonging, and the role may include occasional work at an Airbnb office or attendance at offsites.

Senior Electrical Design Engineer- Data Center Power & Integration

Company: Armada

Location: USA

Posted Nov 19, 2025

Armada seeks a Senior Electrical Design Engineer to develop modular data center systems. The role involves designing power systems, collaborating with teams, and ensuring compliance. Benefits include competitive salary, equity, and flexible work options.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 19, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and opportunities for career growth. They are recognized as one of America's greatest workplaces and provide a comprehensive benefits package. The company is looking for driven individuals to join their team and help adjudicate complex claims while enjoying flexibility and autonomy in their work.

React Native Senior Developer

Company: Everbreed Systems, LLC

Location: USA

Posted Nov 19, 2025

A job posting for a Senior React Native Developer at a mission-driven SaaS company offering competitive salary, remote work, and health benefits. The role involves improving app performance and collaborating with teams, with opportunities for ownership and autonomy in a fast-moving startup environment.

Lead Anti-Cheat Client Engineer

Company: Scopely

Location: USA

Posted Nov 19, 2025

Scopely is seeking a Lead AntiCheat Client Engineer for an unannounced AAA crossplatform game. The role involves leading the design and implementation of client-side anticheat modules, reverse engineering suspected cheats, and creating architecture diagrams. The ideal candidate has 7+ years of software engineering experience, strong systems-level programming skills, and experience with security or anticheat software.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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