Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Revenue Operations Analyst

Company: Lumos

Location: USA

Posted Nov 19, 2025

The role of Revenue Operations Analyst at Lumos involves optimizing tools, data, and processes to drive revenue growth. Key responsibilities include owning the Deal Desk process, building sales territories and forecasting tools, supporting sales strategy projects, delivering insights and dashboards, and ensuring data accuracy. The ideal candidate has 4+ years of experience in Revenue or Sales Operations, preferably in a B2B SaaS organization, strong Excel/Google Sheets skills, experience with Salesforce and CPQ tools, and excellent communication and organizational skills.

Implementation Specialist

Company: ImageTrend

Location: USA

Posted Nov 19, 2025

ImageTrend Inc. seeks Implementation Specialists to deliver healthcare and emergency response solutions. The role involves project management, client collaboration, and training. The position offers a competitive salary and remote work flexibility.

Claims Representative

Company: Sedgwick

Location: USA

Posted Nov 18, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.

Operations Analyst

Company: Oddball

Location: USA

Posted Nov 19, 2025

Oddball is a company that values learning, growth, and making a big impact. They are seeking an Operations Analyst to support their COO and Program Managers in maintaining operational excellence, ensuring compliance with federal contracting standards, and scaling internal processes. The role involves developing and maintaining internal operational processes, documenting SOPs and templates, managing risk tracking, assisting with project-level financial activities, and providing day-to-day support across business operations.

Sr. Customer Billing & Real Specialist

Company: Fortive

Location: USA

Posted Nov 18, 2025

The text describes billing operations responsibilities including invoice generation, cross-functional collaboration, and system maintenance. It outlines job requirements such as education, experience, and technical skills needed for a SaaS billing role.

Director - Implementation

Company: ImageTrend

Location: USA

Posted Nov 18, 2025

ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.

Senior DevOps Engineer

Company: Marketerx

Location: USA

Posted Nov 18, 2025

The company is seeking a highly experienced Senior DevOps Security Engineer to join their founding engineering team. The role involves architecting a resilient, scalable, and secure foundation for their autonomous marketing platform, with a focus on building world-class cloud infrastructure, automating CI/CD pipelines, implementing comprehensive security measures, enabling hypergrowth, and driving intelligence-led operations. The ideal candidate is a seasoned DevOps or SRE professional with a security-first mindset and expertise in cloud platforms, containerization, and Infrastructure as Code.

Commercial Counsel Team Lead

Company: G-P

Location: USA

Posted Nov 18, 2025

Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.

Enterprise Sales Leader - Healthcare & Life Sciences

Company: OpenAI

Location: USA

Posted Nov 18, 2025

OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.

Professional Services Engineer

Company: Tines

Location: USA

Posted Nov 18, 2025

The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.

Dir. of Downstream Marketing

Company: Fortive

Location: USA

Posted Nov 18, 2025

The text describes the role of a lead coach and manager for a team of downstream Marketing Managers. It outlines responsibilities such as cultivating a culture of excellence, managing budgets, setting objectives, collaborating with HR, driving results through safety and quality, and having extensive experience in marketing, management, and the medical device industry. The role involves developing and executing marketing plans, building relationships with healthcare professionals and functional leaders, and adapting strategies for local success.

Litigation Consultant

Company: Sedgwick

Location: USA

Posted Nov 18, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for career growth. It is recognized as one of the best workplaces in the financial services and insurance industry. The company handles high-end cases with serious injuries and complex coverage scenarios, and provides a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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