Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Content Creator - Secondary Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for their platform. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects such as Algebra, Precalculus, and Calculus.

Finance & Strategy Manager - Corporate

Company: Apollo.io

Location: USA

Posted Nov 30, 2024

The Finance and Strategy team is looking for a Manager to support the company's growth. The ideal candidate is highly analytical and self-motivated, with experience in finance and accounting principles.

Privacy Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 30, 2024

American Specialty Health Incorporated is seeking a Privacy Compliance Specialist to join their Regulatory Strategic Development department. The position will support the company's compliance efforts, research privacy issues, and track legislative and regulatory developments.

Social Media Manager

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is looking for a Social Media Manager to help them revolutionize how people experience and engage with their platform through compelling social storytelling. The role involves owning comprehensive social media strategies, leading multichannel content development, and managing day-to-day social media operations.

Sr. Associate - Technical Project Manager

Company: Nutrafol

Location: USA

Posted Nov 30, 2024

Nutrafol is seeking a Technical Project Manager to join their team, supporting Data and Development teams. The ideal candidate will combine creativity, curiosity, and attention to detail to revolutionize Nutrafol. The company is highly motivated, collaborative, and energetic, with an entrepreneurial spirit and bias for action.

Sr. Strategic Operations Program Manager - Risk & Compliance

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning, and is looking for a Sr Strategic Program Manager, Risk & Compliance to lead large cross-functional programs and create value for internal teams, external partners, and users of its products and services.

Sales Development Representative

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is a profitable high-growth startup that is building a complete finance stack for startups. The company is looking for a sales development representative to join their high-performing team, focusing on targeting ecommerce companies. The role requires a people person with excellent communication skills, a hustler with a proven track record of achieving and exceeding goals, and a passion for fintech.

Lead Data Management Consultant (Platform Scripting)

Company: Workiva

Location: USA

Posted Nov 30, 2024

Workiva is seeking a Lead Data Management Consultant with expertise in Python scripting to redefine assured integrated reporting. The role involves driving discussions on use case development, influencing product features, and creating scalable scripting solutions.

Staff Product Manager - Contributor Experience (Core Experience Team)

Company: Reddit

Location: USA

Posted Nov 30, 2024

The Core Experience team at Reddit is looking for a Staff Product Manager to drive the end-to-end execution of projects across the core experience of Reddit. The role requires a highly empathetic and collaborative product leader with strong product instincts, excellent communication skills, and a proven track record of shipping quality products.

Senior Product Manager - Ads, Conversion Lift

Company: Reddit

Location: USA

Posted Nov 30, 2024

The job description is for a Product Manager at Reddit, responsible for building advanced measurement products for advertisers. The role requires strong understanding of causal inference and experimental design techniques, as well as experience in ads measurement and product development.

Customer Support Specialist

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is hiring a Customer Support team member to help with user questions and issues. The role requires empathy, competence, and problem-solving skills. The company offers a competitive salary and benefits package.

Payment Operations Analyst

Company: brightwheel

Location: USA

Posted Nov 30, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Payment Operations Analyst to join their team, with a focus on fraud detection and risk mitigation.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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