Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Content Manager

Company: Buildout

Location: USA

Posted Nov 27, 2024

Buildout is a company that provides CRE software products and services to help brokers find and transact properties. They are looking for a Content Manager to guide and develop content creation process. The role involves researching and defining target audiences, creating content for various platforms, and tracking analytics.

Sr. GTM Enablement Program Manager - HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team member who will partner with leadership to design and deliver sales training programs, product launch enablement, and cross-functional collaboration. The ideal candidate has 2+ years of SaaS sales enablement experience, strong organizational skills, and fluency in GTM business metrics.

Director, Product Marketing - Launch Team

Company: StackAdapt

Location: USA

Posted Nov 27, 2024

StackAdapt is a self-serve advertising platform looking for an experienced leader to join their team as Director of Product Marketing. The company is a remote-first company and encourages candidates from all backgrounds to apply.

Principal Governance Risk & Compliance Analyst

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that protects organizations from cyber threats. They offer a range of services, including governance, risk, and compliance, and are committed to improving security outcomes for all.

Collections Supervisor

Company: Workiva

Location: USA

Posted Nov 27, 2024

The job posting is for a Collections Supervisor role, requiring a proactive leader with a passion for collections and customer experience. The role involves supervising a team, developing collections strategies, and analyzing team performance metrics.

Sales Development Representative

Company: CentML

Location: USA

Posted Nov 27, 2024

CentML is a company that aims to make AI accessible for innovation. They are looking for a Sales Development Representative to generate new sales opportunities and add qualified leads to their sales funnel.

Technical Designer

Company: Trafilea

Location: USA

Posted Nov 27, 2024

Trafilea is a dynamic and innovative Tech Ecommerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They foster a culture of collaboration, innovation, and continuous learning, and are committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

Staff iOS Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff iOS engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Engineer, you will help drive technology and implementation strategy to directly help hosts.

Staff Android Engineer - Pricing & Booking Settings

Company: Airbnb

Location: USA

Posted Nov 27, 2024

Airbnb is looking for a Staff Android Engineer to help craft the next generation of tools for hosts. The team empowers hosts to run their business by providing tools and education. As a Staff Android Engineer, you will help drive technology and implementation strategy to help hosts run their business daily.

Customer Success Manager

Company: ElevenLabs

Location: USA

Posted Nov 27, 2024

ElevenLabs is a hyper-growth startup that has built advanced AI voice models and products. They have reached 1 million users and partnered with major publishers. The company is backed by leading tech and AI investors and is hiring for a Customer Success Manager role.

Staff Fullstack Engineer - Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 27, 2024

The text describes a job opening at Airbnb for a Staff Engineer to work on a chatbot product team. The role involves creating innovative user experiences, driving technical vision, and delivering scalable solutions. The company is committed to inclusion and diversity.

Sales Enablement Manager

Company: Level AI

Location: USA

Posted Nov 27, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company is looking for a Sales Enablement Manager to spearhead efforts to improve the performance of their Sales teams.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages