Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Director of Marketing Technology

Company: Workiva

Location: USA

Posted Nov 04, 2024

The job posting is for a Senior Director of Marketing Technology, responsible for leading the global marketing organization and ensuring a frictionless customer journey. The role involves developing and executing the global strategy for the marketing technology stack, collaborating with internal teams, and evaluating existing systems.

Senior Business Development Manager - Digital (Mosaic)

Company: Fluence

Location: USA

Posted Nov 04, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world for a more sustainable future.

Staff Validation Software Engineer, Systems Engineering

Company: Cruise

Location: USA

Posted Nov 04, 2024

Cruise is a self-driving service that aims to create a culture of inclusivity and diversity. They are committed to building a diverse and equitable environment and are looking for candidates to join their team. The company is funded by General Motors, Honda, Microsoft, T Rowe Price, and Walmart, and has a strong focus on innovation and technology.

Senior Account Executive | MDR MSSP

Company: Uvcyber

Location: USA

Posted Nov 04, 2024

UltraViolet Cyber is seeking a Senior Cybersecurity Sales Account Executive to join their rapidly growing team. The ideal candidate will have a proven track record of exceeding sales targets, building strong relationships with C-level executives, and understanding clients' needs to recommend comprehensive solutions.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Head of Pricing and Strategy

Company: Apollo.io

Location: USA

Posted Nov 04, 2024

The job description is for a Head of Pricing and Strategy role, requiring experience in pricing strategy, monetization, and commercial excellence. The responsibilities include leading the development and implementation of global pricing strategies, working with cross-functional teams, and partnering with external consultants.

Lead Producer

Company: Demiurge Studios

Location: USA

Posted Nov 04, 2024

Demiurge Studios is seeking an experienced senior producer or development director to lead production on their newest project. The role requires strong leadership skills, ability to work with external stakeholders, and experience in game development. The studio offers a collaborative culture, flexible work environment, and various benefits.

Privacy Products Engineering Manager

Company: Stripe

Location: USA

Posted Nov 04, 2024

Stripe is looking for an experienced Engineering Manager to lead the team responsible for building products that help customers manage their privacy needs. The role involves building external facing privacy products, working with cross-functional teams, and managing processes to help the team do its best work.

Director of Search Engine Marketing

Company: QuinStreet

Location: USA

Posted Nov 04, 2024

The job posting is seeking a highly skilled Director of Search Engine Marketing to lead credit card consumer acquisition initiatives. The ideal candidate will have experience in SEM, strong analytical skills, and excellent communication and leadership skills.

Lead Security Engineer

Company: AllTrails

Location: USA

Posted Nov 04, 2024

AllTrails is a leading outdoors platform that helps people explore the outdoors with curated trail maps, photos, and user reviews. The company is looking for a Lead Security Engineer to lead and manage security functions across the organization.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Executive Assistant to the Head of Technology

Company: Invisible Technologies

Location: USA

Posted Nov 04, 2024

Invisible is a technology company that provides innovative solutions to complex business problems. They are looking for an Executive Assistant to support the Head of Technology, requiring experience in fast-paced remote environments and exceptional organizational skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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