Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior UX Researcher

Company: Ro

Location: USA

Posted Oct 29, 2024

Ro is a direct-to-patient healthcare company that aims to help patients achieve their health goals through a convenient end-to-end healthcare experience. The company has been recognized for its patient-centric approach and has been named a Fortune Best Workplace in New York and Health Care for four consecutive years.

Software Engineer - Internal Tools

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Full Stack Engineer to build an internal platform that brings joy to end users. The role involves building tests, features, and infrastructure, collaborating with other engineers, and providing feedback. The company values inclusivity, collaboration, and growth.

Sales Engineer

Company: Gitpod

Location: USA

Posted Oct 29, 2024

Gitpod is hiring a Sales Engineer to accelerate growth, with a focus on technical expertise, customer relationships, and personalized support. The role requires a highly technical individual with experience in SaaS products, cloud infrastructure, and developer personas.

Junior Backend Developer

Company: Hallow

Location: USA

Posted Oct 29, 2024

Hallow is a prayer and meditation app that aims to help people grow deeper in their relationship with God. The company is scaling up its development team and is looking for someone to help build out its backend. The app has received positive reviews and has been downloaded over 15 million times.

Customer Service Rep in a Contractor Role

Company: Omni Interactions, Inc.

Location: USA

Posted Oct 29, 2024

Omni Interactions offers flexible and dependable contract work with leading brands, allowing contractors to work from home and earn excellent money. The company provides access to a variety of exclusive contracts, a supportive community, and opportunities for professional growth.

Senior Manager, SEO & Website

Company: Azul

Location: USA

Posted Oct 29, 2024

The Role Azul is seeking an experienced digital marketer to take ownership of their primary customer and prospect-facing website. The ideal candidate is a flexible and versatile digital marketer with expertise in website management, optimization, and SEO who also emphasizes user experience.

Registered Nurse

Company: Maximus

Location: USA

Posted Oct 29, 2024

Maximus is hiring hybrid remote Registered Nurse Assessors for the New York Independent Assessor Program. The role demands robust qualifications and a dedication to ensuring accurate assessments in telehealth or in-home settings. The job offers a generous salary, top-notch health benefits, and a robust 401k plan.

Community Operations Program Manager

Company: Stripe

Location: USA

Posted Oct 29, 2024

The job posting is for a program manager in Stripe's social media care team, responsible for shaping a seamless support experience for users across multiple platforms. The ideal candidate is passionate about innovating and scaling support, experienced in developing tech-driven solutions, and thrives in a dynamic multicultural environment.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Oct 29, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented Psychologists to join their clinical team in the Temecula area, offering competitive compensation, flexible work schedules, and a full benefits package.

Director, Product Marketing - Insights

Company: Measured

Location: USA

Posted Oct 29, 2024

The job posting is for a Director of Product Marketing Insights at Measured, a pioneer in incrementality-based media measurement and optimization. The candidate will develop a multichannel content program to educate the market and position Measured as a leading authority on incremental measurement.

Licensed Clinical Social Worker

Company: LifeStance Health

Location: USA

Posted Oct 29, 2024

The company is seeking talented therapists in the Temecula area who are passionate about patient care and committed to clinical excellence. They offer competitive compensation, flexible work schedules, and a full benefits package.

Patient Services Representative

Company: EQUIP Health

Location: USA

Posted Oct 29, 2024

Equip is a leading virtual evidence-based eating disorder treatment program that provides access to treatment for everyone. The company has a strong outcomes and treatment approach, and has been recognized by Time as one of the most influential companies of 2023.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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