Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Engineering Manager

Company: Workiva

Location: USA

Posted Oct 29, 2024

The job description is for a Senior Engineering Manager at Workiva, leading an agile product development team, providing technical leadership, and fostering a supportive environment. The role requires experience in software engineering, Agile development methodologies, and strong communication skills.

IT Support

Company: Everstream Analytics

Location: USA

Posted Oct 29, 2024

The job is looking for an IT Support Intern with strong focus on supporting Microsoft 365 and Mac environments. The role requires a blend of customer service, technical expertise, and problem-solving skills. The ideal candidate will provide comprehensive support to end-users and resolve technical issues.

Technical Program Manager - Security

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Technical Program Manager to partner with their Tech org on security-related initiatives. The role involves managing the development and deployment of security initiatives, collaborating with cross-functional teams, and tracking key security metrics.

Creative Director

Company: Grow Therapy

Location: USA

Posted Oct 29, 2024

The company is looking for a Creative Director to lead a team and drive customer acquisition and retention efforts with world-class design and brand building. The ideal candidate has extensive experience in designing for acquisition and conversion, is skilled in managing creative teams, and is proficient in Figma and Adobe Creative Suite.

Senior Data Analyst - Canine Health

Company: Ollie Pets

Location: USA

Posted Oct 29, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Consultant - Extended Services

Company: Emburse

Location: USA

Posted Oct 29, 2024

The job description is for an Extended Service Consultant who will be responsible for managing multiple small projects, providing guidance and feedback, and serving as an escalation point for product and process questions. The role requires proficiency with Emburse products, strong communication and customer handling skills, and the ability to influence senior leadership and project management teams.

Lead Vehicle Product Manager

Company: Lime

Location: USA

Posted Oct 29, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Lead Product Manager to join their Vehicle PM team and are looking for someone with 7+ years of experience in technical leadership and product management.

Director, Product - Editor

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a seasoned Product leader to lead the Editor team, responsible for core features and design systems. The ideal candidate has 8+ years of experience leading Product teams, domain experience with Designers, and experience working on complex products.

Director of Corporate Technology - Enterprise Applications

Company: Reddit

Location: USA

Posted Oct 29, 2024

The job description is for a Director of Corporate Technology Enterprise Applications, requiring a unique blend of technical prowess, strategic vision, and leadership acumen. The role involves leading the design, development, and implementation of enterprise-wide business systems and applications, as well as driving operational excellence and technical solutions.

Franchise Onboarding Coordinator

Company: Hiring at N2

Location: USA

Posted Oct 29, 2024

The N2 Company is looking for a Franchise Onboarding Coordinator to join their team. The job involves providing support and solutions-based approach to the onboarding experience. The company offers various benefits and a positive work environment.

Senior Account Executive

Company: Eventbrite, Inc.

Location: USA

Posted Oct 29, 2024

The job posting is for an Account Executive role at Eventbrite, requiring 5+ years of sales experience, a convincing personality, and a passion for winning. The team is building a best-in-class sales organization and is looking for self-motivated candidates to bring their creative problem-solving skills and competitive drive to the team.

Digital Demand Generation

Company: WorkOS

Location: USA

Posted Oct 29, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are seeking a Digital Demand Generation Manager to join their Marketing team. The role involves designing and executing campaigns across various channels to drive signups and product engagement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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