Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Analyst - Virtual Power Plants Energy Markets

Company: Goodleap

Location: USA

Posted Oct 28, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They are seeking a Senior AnalystEnergy Trader to join their Consumer Solutions and VPP team.

Staff Data Scientist

Company: Grafana Labs

Location: USA

Posted Oct 28, 2024

Grafana Labs is looking for a Staff Data Scientist to build predictive analytics capabilities. The role involves deploying ML models on time series data, coordinating with multiple teams, and establishing standards for data science. The company offers a competitive compensation range and benefits.

Ecosystem Sales Account Executive

Company: Kontakt.io

Location: USA

Posted Oct 28, 2024

Kontaktio is a company that builds technologies to transform buildings into indoor spaces. They have grown rapidly and recently secured a $475M investment from Goldman Sachs. They are looking for an Ecosystem Sales Account Executive to help them grow further.

Technical Staff Accountant

Company: Firstup

Location: USA

Posted Oct 28, 2024

Firstup is a company that aims to improve the employee experience by providing a communication platform. They are looking for a Technical Staff Accountant to join their team, with responsibilities including general ledger management, month-end close, and technical accounting support.

Staff Software Engineer (Ruby/Rails)

Company: Red Canary

Location: USA

Posted Oct 28, 2024

Red Canary is a cybersecurity company that aims to create a world where every organization can make its greatest impact without fear of cyber threats. They are searching for a Staff Software Engineer to join their team and build the Red Canary platform and its supporting products.

Managed Services Compliance Analyst

Company: COMPLY

Location: USA

Posted Oct 28, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial services firms. They are seeking a Managed Services Compliance Analyst to join their team.

Senior Staff Content Designer

Company: Wealthfront

Location: USA

Posted Oct 28, 2024

Wealthfront is looking for a senior staff content designer to join the Wealthfront Design team. The role involves developing the strategy, vision, and language for a new line of business, working closely with cross-functional leaders, and mentoring other content designers.

VP - Product Management

Company: Splice

Location: USA

Posted Oct 28, 2024

Splice is seeking a dynamic product leader to lead and grow a high-performing team, develop visionary product strategies, and prioritize customer needs. The role requires exceptional track record as a product leader, experience in building and maturing product teams, and ability to drive cultural transformation.

Business Analyst

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is looking for an experienced Business Analyst to help drive their engineering efforts. The ideal candidate will work collaboratively with product management, UX, engineering, and client stakeholders to discover and refine business requirements for complex systems.

Social Media Strategist & Community Manager

Company: Code.org

Location: USA

Posted Oct 28, 2024

Codeorg is seeking a Social Media Strategist and Community Manager to develop and execute a comprehensive social media strategy, manage content, and engage with the community. The role requires a minimum of 8 years of experience leading large online communities, proficiency in social media management and analytics tools, and excellent communication skills.

Senior Golang Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Senior Golang Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and is looking for someone with 5+ years of experience building products used by customers, 3+ years of experience writing services in Golang, and experience with AWS services.

Engineering Intern

Company: Demiurge Studios

Location: USA

Posted Oct 28, 2024

Demiurge Studios is looking for talented programmers for paid internships. As an engineering intern, you'll work with other engineers, artists, and designers to deliver innovative games. The company offers a collaborative culture, flexible work environment, and various benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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