Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Solutions Engineer

Company: Flatfile

Location: USA

Posted Oct 28, 2024

Flatfile is seeking a Senior Solutions Engineer to join their team, responsible for building an AI-powered data exchange platform, working closely with customers, and designing solutions that leverage Flatfile's data onboarding capabilities.

Masters Machine Learning Internship 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is for a Machine Learning Intern at Pinterest, working on cutting-edge research in machine learning and artificial intelligence. The internship is 12 weeks long and can be done remotely or in one of Pinterest's offices. The job requires a strong background in computer science and machine learning, and the salary is $10,000 monthly.

Director - Private Funding Development

Company: CALSTART

Location: USA

Posted Oct 28, 2024

CALSTART is a mission-driven organization seeking a Director of Private Funding Development to lead fundraising efforts and support the growth of the organization's impact on clean transportation and climate change.

Data Science Internship (PhD Only)

Company: Pinterest

Location: USA

Posted Oct 28, 2024

Pinterest is looking for Data Science interns to help evolve and shape the future of their product. The interns will apply quantitative analysis, statistical techniques, and data mining to influence the product roadmap and identify actionable product opportunities.

Staff Data Scientist - Notifications

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is looking for a data scientist with experience in machine learning, statistics, and experimentation. The ideal candidate should have a strong background in these areas and be able to communicate complex data insights to leadership and product teams.

Business Operations Lead

Company: Material Security

Location: USA

Posted Oct 28, 2024

The job posting is for a Business Operations Lead at Material Security, responsible for analyzing data, making recommendations, and implementing processes. The role involves working with various teams, including senior leadership, and has opportunities for growth and impact.

Head of Customer Success for Scaled Services

Company: Enode

Location: USA

Posted Oct 28, 2024

Enode is a startup aiming to accelerate the transition to a sustainable energy system by connecting and optimizing energy devices. They are looking for a Head of Scaled Services to lead their work with existing customers in the startup, scaleup, and midmarket segment.

Master's Mobile Engineer Intern 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest is looking for students with a strong foundation in computer science to work on real projects and build their skills. The position requires current enrollment in a school or education program and a commitment to obtaining a Master's degree in Computer Science or a related field by June 2026.

Senior Software Engineer - Full-Stack (Front End Focused)

Company: Curai

Location: USA

Posted Oct 28, 2024

Curai is looking for a Senior Software Engineer to join their Product Engineering team. The team is responsible for building and maintaining patient-facing applications and integrating them with clinical data infrastructure. The ideal candidate will have experience with full-stack development, React, and Python, and will be able to work effectively with a remote team.

Solutions Engineer

Company: Teleport

Location: USA

Posted Oct 28, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a Solutions Engineer to help drive revenue growth by evangelizing their technology.

Senior Accountant

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking to hire a Senior International Accountant to the Finance team. The role involves owning the overall international accounting processes, including compliance, and working closely with tax, payroll, and other accounting teams.

PhD Machine Learning Internship 2025

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The internship program at Pinterest offers a 12-week summer internship in machine learning and artificial intelligence, with opportunities to conduct research, engage in collaborations, and build intelligent data-driven models.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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