Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Principal Sales Engineer

Company: Datadog

Location: USA

Posted Oct 17, 2024

Datadog is looking for a Principal Sales Engineer to join their growing team. The role involves providing technical expertise, understanding customer needs, and demonstrating the value of their platform. The company values its office culture, relationships, and collaboration, and offers a range of benefits and growth opportunities.

Construction Business Development Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leader in carbon-free energy production, offering a range of clean energy solutions to help reduce carbon footprint and achieve sustainability goals. The company provides a workplace that ensures mutual respect and offers a wide range of benefits to its employees.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Oct 17, 2024

HubSpot is looking for a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities, managing a pipeline of prospects, and partnering with marketing and technology departments. The company offers a competitive cash compensation range of $140,000 to $160,000 annually, as well as benefits and perks.

Senior Product Manager, Payments

Company: Mercury

Location: USA

Posted Oct 17, 2024

The text describes a job opening for a product manager at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, prioritizing areas of product investment, and creating a smooth and reliable sending money experience. The company offers a competitive total rewards package, including base salary, equity, stock options, and benefits.

US Customer Success Manager

Company: Incisiongroupbv

Location: USA

Posted Oct 17, 2024

Incision is a company that provides a platform for surgical training and team performance. They are looking for a Customer Success Manager to support and manage their Academy customers. The role involves maintaining a clear overview of customers, implementing their product, and managing customer engagement and satisfaction.

Principal Tech Sales Manager

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading clean energy company that provides energy and services to transform the future. They offer a wide range of benefits and rewards to their employees, and are committed to advancing diversity, equity, and inclusion.

Insurance Claims Associate

Company: Lendbuzz

Location: USA

Posted Oct 17, 2024

Lendbuzz is a company that believes in financial opportunity for everyone. They develop innovative technologies to provide better access to credit for underserved borrowers. The company values diversity, compassion, simplicity, honesty, and transparency. They are looking for an Insurance Claims Associate to work towards maximizing financial recoveries for Lendbuzz.

Senior Incident Response Analyst

Company: Coalition, Inc.

Location: USA

Posted Oct 17, 2024

The job description is for a Digital Forensics Incident Response (DFIR) consultant. The role involves conducting IR investigations, fulfilling client requests, and providing strategic recommendations. The job requires strong technical skills, excellent problem-solving abilities, and excellent communication skills.

Inpatient Medical Coder

Company: ChristianaCare

Location: USA

Posted Oct 17, 2024

ChristianaCare is seeking a fulltime Acute Care Coder with ICD10PCS Inpatient Coding Experience. The position offers flexible scheduling, remote work, and a range of benefits. The company is committed to providing the best patient care in the region and has received several awards and recognitions.

Senior Product Designer - Marketplace Efficiencies

Company: Palmstreet

Location: USA

Posted Oct 17, 2024

Palmstreetapp is a live buying and selling platform for exotic plants, handicrafts, and more. They are looking for a Sr Product Designer to empower sellers' business growth through their web-based business portal and consumer-facing mobile app.

Senior Construction Engineer, Energy Development

Company: Constellation Energy

Location: USA

Posted Oct 17, 2024

Constellation is a leading producer of clean carbon-free energy, focused on accelerating the transition to a carbon-free future. The company offers a wide range of benefits and rewards, including competitive salaries, commission program, and comprehensive medical and dental benefits. The Sr Development Engineer position is responsible for identifying and developing large-scale energy services and energy asset projects for various customers.

Senior Software Engineer, Robotics

Company: Collaborative Robotics

Location: USA

Posted Oct 17, 2024

The job posting is for a Senior Software Engineer in Robotics at Collaborative Robotics. The role involves developing on-robot software, pushing the boundaries of robotics technology, and working with a team of innovators to redefine human-robot interaction.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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