Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Speech Language Pathologist

Company: Epic Special Education Staffing

Location: USA

Posted Oct 17, 2024

Epic Special Education Staffing is offering a $2000 signon bonus for Speech Language Pathologists. The company provides a world of opportunities for therapists to make an impact on special education, with benefits including competitive compensation, medical and dental benefits, and continuing education reimbursement.

Oracle Financials Cloud Solution Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle Financials Cloud Solution Architect to join their team. The role involves driving the sales process by providing deep technical expertise and crafting tailored solutions for clients. The company offers a competitive salary and benefits package.

Principal Researcher, Effectiveness & Outcomes

Company: freedomcare

Location: USA

Posted Oct 17, 2024

FreedomCare is a healthcare company that innovates and revolutionizes home care delivery. They pride themselves on their values and are looking for a Director of Research and OutcomesEpidemiologyHealth to join their team.

Staff UX Designer

Company: Xometry

Location: USA

Posted Oct 17, 2024

Xometry is looking for a Staff UX Designer to join the User Experience team. The company values diversity, equity, inclusion, and belonging, and is committed to providing a positive workplace for all. The job requires a strong advocate for design thinking, with experience designing for web apps in marketplace companies.

Growth Manager

Company: Idiq

Location: USA

Posted Oct 17, 2024

The company IDIQ is looking for talented individuals to join their team. They offer a positive work environment, generous benefits, and opportunities for growth. The job description is for a Growth Manager position, responsible for identifying and executing growth opportunities.

Senior IT Analyst - Revenue Cycle Report Developer

Company: Duke Health

Location: USA

Posted Oct 17, 2024

Duke Health is seeking a Sr IT Analyst to join their Patient Revenue Management Organization. The role involves developing and disseminating operational and financial reporting to support revenue cycle operations. The ideal candidate will have a strong background in business intelligence and data analysis.

Director, Customer Education & Support

Company: Noredink

Location: USA

Posted Oct 17, 2024

NoRedInk is a company that helps students become better writers by providing a deeply engaging and adaptive curriculum. They are looking for a Director of Customer Education and Support to lead the strategic vision execution and continuous improvement of their professional learning and customer support functions.

Senior PBM Implementation Manager

Company: Rightway Healthcare

Location: USA

Posted Oct 17, 2024

The job description is for an Implementation Project Manager at Rightway, a healthcare technology company. The role requires exceptional organizational skills, attention to detail, and effective communication. The company values its employees and is committed to creating a positive work environment.

Strategic Customer Success Manager

Company: Lwolf

Location: USA

Posted Oct 17, 2024

The job description is for a Customer Success group responsible for acting as trusted advisors to customers. The role involves working on various activities such as collaborating on solutions, driving customer adoption, and identifying additional value creation opportunities.

Oracle EPM Architect

Company: Cognizant

Location: USA

Posted Oct 17, 2024

Cognizant Technology Solutions is looking for an Oracle EPM Architect to join their team. The role involves designing, developing, and implementing Oracle EPM solutions for clients. The company offers a competitive salary, benefits, and opportunities for growth.

Licensed Mental Health Therapist

Company: LifeStance Health

Location: USA

Posted Oct 17, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented therapists to join their clinical team and offer competitive compensation, flexible work schedules, and a full benefits package.

Sr. Full Stack Engineer

Company: Authentica Solutions

Location: USA

Posted Oct 17, 2024

Authentica Solutions is a leading EdTech organization that aims to reimagine the education sector by providing innovative solutions. They are seeking a skilled Data Engineer to play a pivotal role in advancing their Education Intelligence Platform.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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