Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Copywriter

Company: Blink Health

Location: USA

Posted Oct 15, 2024

Blink Health is a digital health company that aims to make prescription medications affordable and accessible for all patients. They have developed a digital platform called BlinkRx that simplifies prescription access for innovative therapies. The company has invested over $500M in building proprietary technology and has a team of 500+ employees.

Payroll Supervisor

Company: Punchh

Location: USA

Posted Oct 15, 2024

The text describes the company PAR Technology and its purpose, highlighting its commitment to innovation and customer success. It also outlines the role of the Payroll Supervisor, including responsibilities and requirements.

Chief Technology Officer

Company: Praetorian

Location: USA

Posted Oct 15, 2024

Praetorian is seeking a seasoned Chief Technology Officer to lead the technical direction and strategy, partnering with the CEO and Chief Product Officer. The company is committed to an inclusive and diverse work environment and offers competitive salary, employee stock option plan, and comprehensive benefits.

Regional Legal Counsel

Company: dss+

Location: USA

Posted Oct 15, 2024

dss+ is a leading operations management consulting firm offering a range of advisory and implementation transformational services. The company is looking for a Regional Legal Counsel to provide legal oversight expertise and guidance across the team.

Reimbursement Manager

Company: Local Infusion

Location: USA

Posted Oct 15, 2024

Local Infusion is a thriving healthcare organization seeking an experienced Revenue Cycle professional to optimize financial processes and contribute to its dynamic expansion. The company is passionate about connecting patients to life-saving care and offers a unique opportunity to make a difference.

Services Delivery Manager

Company: Snowflake Computing

Location: USA

Posted Oct 15, 2024

The job posting is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer applications are well-designed and scalable. The ideal candidate has 7+ years of experience in a Services Delivery role, a track record of delivering on PS revenue targets, and experience in the Data Warehousing, Business Intelligence, and Cloud field.

TikTok Shop Specialist

Company: BAD Marketing

Location: USA

Posted Oct 15, 2024

The text describes a company, BAD Marketing, that specializes in growth marketing and is looking for a TikTok Shop Specialist to manage and optimize their TikTok Shop operations. The company values its team and provides benefits such as comprehensive health insurance and opportunities for professional development.

Head of Data

Company: Gemini

Location: USA

Posted Oct 15, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is committed to building a diverse team and providing a competitive compensation package.

Senior Business Systems Integration Engineer

Company: Oura

Location: USA

Posted Oct 15, 2024

Oura is a growth company that empowers people to take a proactive role in their health by building a non-invasive wearable that provides simplified data insights. The company is looking for a Senior Business Systems Integration Engineer to lead the integration of business systems across ŌURA with a focus on automation and streamlining business processes using Workato.

Graphic Designer

Company: Natera

Location: USA

Posted Oct 15, 2024

Natera is a global leader in cell-free DNA testing, offering a competitive benefits package and a diverse and inclusive workplace environment. The company is committed to changing the management of disease worldwide.

Senior Smart Contract Engineer

Company: Ondo Finance

Location: USA

Posted Oct 15, 2024

Ondo Finance is a company that provides institutional-grade blockchain-enabled investment products and services. They have a technology arm that develops decentralized finance technology and an asset management arm that creates and manages tokenized funds. The company is well-funded and backed by top investors, and they are currently the leaders in the space in terms of AUM.

Customer Success Manager I

Company: Finquery

Location: USA

Posted Oct 15, 2024

The job description is for a Customer Success Manager at FinQuery, a company that provides contract and spend intelligence solutions. The role involves building relationships with customers, providing excellent customer service, and driving growth within the customer base.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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