Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

General Job Template

Company: Buildout

Location: USA

Posted Oct 10, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Insights Consultant

Company: Cision

Location: USA

Posted Oct 10, 2024

Cision is a global leader in PR, marketing, and social media management technology and intelligence. They are committed to fostering an inclusive environment and have been recognized for their diversity and inclusion efforts.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Oct 10, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Staff Software Engineer - MetaMask

Company: Consensys

Location: USA

Posted Oct 10, 2024

The text describes Consensys' mission to make Web3 accessible to everyone, and the role of a Staff Engineer on the Extension Platform Team to contribute to the development and maintenance of the MetaMask browser extension.

Product Manager - Developer Platform

Company: Airbnb

Location: USA

Posted Oct 10, 2024

Airbnb is seeking an experienced technical product manager to lead the development of a world-class developer platform. The role involves defining the vision for the future of development, building consensus on prioritization, and creating processes for collecting feedback from users.

Staff Program Manager - Security GRC

Company: Stripe

Location: USA

Posted Oct 10, 2024

The text describes Stripe's mission to increase the GDP of the internet and its efforts to improve security and compliance. It also highlights the role of the Security GRC team and the requirements for a Staff Program Manager.

Sr Manager Safety - Risk & Response Ops

Company: Pinterest

Location: USA

Posted Oct 10, 2024

The company is looking for an exceptional operational manager to lead their Trust and Safety Risk and Response team. The ideal candidate will have deep subject matter experience, exceptional decision quality, and the ability to derive valuable insights from complex situations.

Solutions Architect - Commercial

Company: Stripe

Location: USA

Posted Oct 10, 2024

The job posting is for a Solutions Architect at Stripe, a financial infrastructure platform. The role involves building relationships with c-level executives, providing business and technical thought leadership, and becoming a trusted advisor to solve mission-critical business challenges.

Coding Specialist

Company: Signify Health

Location: USA

Posted Oct 10, 2024

Signify Health is looking for a coding professional to join their team. The role involves ICD10 coding, reviewing health risk assessments, and communicating with supervisors. The company offers a competitive salary range, benefits, and a commitment to diversity and inclusion.

Business Development Director

Company: bttr

Location: USA

Posted Oct 10, 2024

Bttr is a digital design studio seeking a Business Development Director to lead the next phase of growth. The role involves identifying and securing new business opportunities, building relationships with clients, and developing a pipeline of leads.

Product/Project Manager

Company: Uplift People Consulting

Location: USA

Posted Oct 10, 2024

Uplift is a dynamic agency specializing in global talent search, providing services in international talent acquisition, and committed to diversity and inclusion. They are looking for an experienced Product/Project Manager for their client, a fully transparent DSP for mobile marketers.

Program Manager - Sales

Company: Workiva

Location: USA

Posted Oct 10, 2024

The Program Manager Sales will be responsible for managing global programs related to prioritized strategies and initiatives specific to the functional area of Sales. This individual will ensure that Workiva's sales operations efforts are prioritized to address stakeholder needs and communicated effectively across Workiva.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages