Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Data Analyst, Finance

Company: Springhealth

Location: USA

Posted Sep 30, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to mental health. They are looking for a Senior Data Analyst to join their Business Intelligence organization. The role involves building and maintaining reporting infrastructure, ensuring accurate and consistent reporting, and collaborating with cross-functional stakeholders.

Data Engineer Analytics (Technical Leadership)

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Data Engineer position at Meta, requiring 10+ years of experience in data warehousing, ETL design, and object-oriented programming. The role involves driving the vision for data foundation and analytics, conceptualizing data architecture, and building cross-functional relationships.

Project Development Associate

Company: Plus Power

Location: USA

Posted Sep 30, 2024

Plus Power is a leading energy storage company that is transforming the North American energy market by developing and operating standalone energy storage projects. The company is looking for a Project Development Associate to support multiple projects within its portfolio.

Solution Architect

Company: SpryPoint

Location: USA

Posted Sep 30, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is looking for an experienced Solution Architect to work with utility customers to implement cutting-edge enterprise applications.

Senior Fullstack Engineer - Infura

Company: Consensys

Location: USA

Posted Sep 30, 2024

Infura is a leading infrastructure platform providing scalable and easy-to-use APIs and cloud solutions for blockchain and decentralized application developers. The company aims to empower developers to build and create by providing them with the best and easiest solution to their infrastructure needs.

Software Engineer Test & Privacy

Company: Meta

Location: USA

Posted Oct 01, 2024

The job posting is for a Software Engineer position at Meta, requiring a Master's degree and 2 years of experience in coding, unit testing, and integration testing. The job involves designing and implementing automated test frameworks, partnering with infrastructure and product engineering teams, and evangelizing a culture of quality.

Senior Systems Designer - Open World RPG

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is seeking a Senior Systems Designer with openworld RPG experience. The ideal candidate is passionate about gameplay and player experience, with a deep understanding of player motivations, mechanics, and behaviors of openworld RPG games.

HubSpot Solutions Architect

Company: Huble

Location: USA

Posted Sep 30, 2024

The job description is for a HubSpot Solutions Architect position at Huble, a global HubSpot marketing and creative consultancy. The role involves designing solutions that leverage the HubSpot CRM, collaborating with cross-functional teams, and providing training to clients. The company offers a range of benefits, including remote work, pension scheme, and generous leave policy.

Sr. Engineering Manager

Company: Craft.co

Location: USA

Posted Sep 30, 2024

Craft is seeking a Senior Engineering Manager to lead their Data Platform team, responsible for defining and implementing standards for data storage in Databricks. The team is growing and has members in the US and Poland. The role requires experience in leading and empowering software development teams, building data lakes, and partnering with the business to deliver real value.

Real World Data Analytics Programmer/Analyst Consultant

Company: ClinChoice

Location: USA

Posted Sep 30, 2024

ClinChoice is a global full-service CRO searching for a Real World Data Analytics ProgrammerAnalyst Consultant to join one of their clients. The role involves executing statistical analysis plans, providing analytic input, and managing workload in support of one or more therapeutic areas.

Senior Software Engineer (Console)

Company: Demiurge Studios

Location: USA

Posted Sep 30, 2024

Demiurge Studios is looking for a console development engineer to join their team. The company has a collaborative culture and a deep respect for art in all their games. They offer a flexible work environment, generous PTO program, and a variety of medical benefits.

Senior Business Analyst, Adobe Experience Manager

Company: dentsu

Location: USA

Posted Sep 30, 2024

The job description is for a Senior Business Analyst position at Merkle, a dentsu company. The role involves leading the creation of user stories and acceptance criteria, working with Agile teams, and providing expertise on Adobe Experience Manager. The company is committed to diversity and inclusion, and offers a range of benefits.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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