Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Lead, Advanced Analytics - Product

Company: Airbnb

Location: USA

Posted Sep 30, 2024

Airbnb is seeking a Lead Advanced Analytics Product to help enable travel for millions of guests and hosts. The role involves advanced data analysis, statistical modeling, and experimentation to inform strategic decisions and drive product growth.

Manager II - Cloud Architecture

Company: Pinterest

Location: USA

Posted Sep 30, 2024

Pinterest is seeking a skilled Manager to lead a team of Cloud Architecture experts. The role involves leading cloud systems engineering, forging innovations, and creating world-class performance and stability for 500M+ Pinterest users.

ML Engineering Lead

Company: Distill

Location: USA

Posted Sep 30, 2024

Distill is a startup that uses LLMs to create profiles on people and companies. They are looking for an ML engineering lead to build core ML services and improve their usage of large language models.

Solutions Architect - Healthcare/Life Sciences Team (HLS)

Company: Databricks

Location: USA

Posted Sep 30, 2024

The job posting is looking for experienced presales professionals to work with large enterprises in the Healthcare and Life Sciences space, helping them adopt Databricks products and solutions.

Account Executive - Platforms (New Business)

Company: Stripe

Location: USA

Posted Sep 30, 2024

The text describes Stripe's mission to increase the GDP of the internet and its financial infrastructure platform for businesses. It also outlines the responsibilities and requirements for an Account Executive New Business role.

Privacy Engineer

Company: Paula's Choice Skincare

Location: USA

Posted Sep 30, 2024

The job posting is for a Privacy Engineer at Paulas Choice, responsible for developing and implementing solutions to ensure privacy policies are correctly implemented. The role involves working with technical and non-technical teams to develop solutions that enhance revenue generation and protect user privacy.

Partner Development Manager

Company: ActiveCampaign

Location: USA

Posted Sep 30, 2024

ActiveCampaign is seeking a Partner Development Manager to drive referral and coselling revenue with strategic integration partners. The role involves building and nurturing a thriving referral network, managing partner relationships, and defining marketing activities to generate mutual business.

Director - Revenue Operations

Company: Bitly

Location: USA

Posted Sep 30, 2024

Bitly is looking for a Director of Revenue Operations to drive strategy and operational excellence within their sales and customer success organizations. The role involves leading a team, developing strategic initiatives, and optimizing processes to maximize revenue growth.

Senior Director - Creative

Company: Twilio

Location: USA

Posted Sep 30, 2024

Twilio is looking for a Senior Director Creative to lead their creative team, drive their brand vision, and shape their brand evolution. The ideal candidate has experience in design, copywriting, and video, as well as leading large teams and building great cross-functional relationships.

Staff Software Engineer - Database Infrastructure Service

Company: Airbnb

Location: USA

Posted Sep 30, 2024

The text describes a job opening for a senior or staff-level engineer at Airbnb. The team is responsible for building and operating a reliable and scalable storage infrastructure. The job requires expertise in data storage systems, high-performance infrastructure, and service APIs. The team is looking for someone with 9+ years of relevant industry experience, hand-on experience in building and operating large-scale distributed systems, and strong collaboration and communication skills.

Software Engineer in Test II

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 30, 2024

American Specialty Health Incorporated is seeking a Software Engineer in Test II to join their growing organization. The company is looking for creative and analytical problem solvers to help improve their products and processes.

Solutions Architect - Healthcare/Life Sciences Team (HLS)

Company: Databricks

Location: USA

Posted Sep 30, 2024

The job posting is looking for experienced presales professionals to work with large enterprises in the Healthcare and Life Sciences space, helping them adopt Databricks products and drive data-driven business transformation.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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