Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Technical Support Developer - Databases

Company: Airbyte

Location: USA

Posted Sep 30, 2024

The job posting is for a Layer 3 Support Engineer Databases position, requiring experience in data engineering, software engineering, and working with databases. The role involves providing technical assistance, debugging, and resolving complex technical issues. The job offers a competitive salary and equity package, and is a remote opportunity in the USA.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Head of IT Security

Company: Creatio

Location: USA

Posted Sep 30, 2024

The job posting is looking for an experienced Head of IT Security with a background in IT product development to manage and oversee all information security matters within the company. The responsibilities include developing and implementing a thorough information security strategy, providing strategic direction and leadership for the Information Security team, and ensuring ongoing compliance with relevant regulations and standards.

Backend Engineer - Foundations: Import and Integrate

Company: GitLab

Location: USA

Posted Sep 30, 2024

The role of Backend Engineer at GitLab involves shaping user experiences, collaborating with teams, and developing features. The team is focused on building and improving features for data migration, access control, and DevOps processes. The role requires significant professional experience, proficiency in Ruby on Rails, and ability to work in a remote environment.

Sr. Cloud Engineer

Company: SmithRx

Location: USA

Posted Sep 30, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. They are looking for an Sr Cloud Engineer to help build and maintain a container-based infrastructure and develop CICD pipelines in AWS.

Commercial Counsel

Company: Modern Health

Location: USA

Posted Sep 30, 2024

The role is for an attorney to work on a wide range of transactional work, including agreements with customers, service partners, and vendors. The position involves leading negotiations, drafting commercial agreements, and providing legal guidance to various teams. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and wellness programs.

Sr DevOps Engineer III

Company: Aya Healthcare

Location: USA

Posted Sep 30, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering a range of benefits and opportunities for employees. The company is looking for a Sr DevOps Engineer to join their team, with a focus on designing and building scalable and secure infrastructure patterns and platform integrations.

Practitioner Campaign Associate

Company: American Specialty Health Incorporated

Location: USA

Posted Sep 30, 2024

American Specialty Health Incorporated is seeking a dynamic and engaging Practitioner Campaign Associate to join their team. The role involves supporting the practitioner recruitment team with prelaunch and execute campaigns, making outbound telephone calls, and conducting data research.

Social Media Specialist

Company: Taskrabbit

Location: USA

Posted Sep 30, 2024

The job posting is for a Social Media Specialist role at Taskrabbit, responsible for building the brand's personality across social media, managing content strategy, and working with key stakeholders. The ideal candidate is creative, strategic, and passionate about social media.

Financial Analyst - Strategic Finance

Company: hims & hers

Location: USA

Posted Sep 30, 2024

The job posting is looking for a Financial Analyst to join the strategic finance organization. The role involves building and maintaining financial models, revenue forecasts, and customer lifetime value calculations. The ideal candidate has a BS in Finance or Accounting, 2+ years of experience in analytical financial roles, and strong analytical and problem-solving skills.

Data Scientist

Company: Gauntlet

Location: USA

Posted Sep 30, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking to hire experienced Data Scientists to help new and established protocols better understand the systems they've built.

Program Manager, Strong Cities

Company: Institute for Strategic Dialogue (ISD)

Location: USA

Posted Sep 30, 2024

The Institute for Strategic Dialogue (ISD) is a nonprofit organization dedicated to safeguarding democracy and reversing the rising tide of hate, extremism, and disinformation in the United States. They are seeking a Program Manager to work on a newly funded program and partnership with the National League of Cities, focusing on mayors and other local elected leaders and local governments across the United States.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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